Job Title: Inside Sales Specialist / Lead Specialist / Lead Qualifier
Location: Andheri Mumbai
Role Summary:
The Lead Specialist will be responsible for handling and qualifying inbound enquiries generated through various marketing channels. The role involves client interaction lead profiling coordination with the sales team and ensuring smooth conversion of enquiries into meetings.
Key Responsibilities:
Manage and respond to enquiries generated through marketing portals and campaigns.
Make outbound calls to prospective clients to verify details and understand their requirements.
Accurately capture client requirements and profile them in the CRM system.
Schedule meetings (virtual or physical) between clients and relevant sales representatives.
Ensure timely follow-ups on missed or unanswered calls.
Maintain complete and updated records of all client interactions in the CRM.
Qualify enquiries and assign them to the appropriate sales personnel based on client needs and past history (if any).
Coordinate closely with the sales team to ensure meetings are successfully conducted
Track and follow up on assigned leads to support conversion efforts.
Key Skills & Requirements:
1. Strong knowledge of Mumbai geography locations and mapping (mandatory).
2. Ability to understand client location preferences and align them with suitable areas.
3. Strong communication and interpersonal skills.
4. Good Upselling and client handling abilities.
5. Familiarity with CRM systems and data management.
6. Basic understanding of sales and marketing processes.
Preferred Qualifications
1. Graduate in any discipline (Marketing/Business preferred).
2. 1-3 years of experience in tele-calling lead management or marketing coordination.
3. Experience in real estate or service industry is an added advantage
Key Performance Indicators (KPIs)
Response time to enquiries
Number of qualified leads generated
Meeting scheduling ratio
Follow-up efficiency
Lead-to-meeting conversion rate
Required Skills:
Role Summary: The Lead Specialist will be responsible for handling and qualifying inbound enquiries generated through various marketing channels. The role involves client interaction lead profiling coordination with the sales team and ensuring smooth conversion of enquiries into meetings. Key Responsibilities: Manage and respond to enquiries generated through marketing portals and campaigns. Make outbound calls to prospective clients to verify details and understand their requirements. Accurately capture client requirements and profile them in the CRM system. Schedule meetings (virtual or physical) between clients and relevant sales representatives. Ensure timely follow-ups on missed or unanswered calls. Maintain complete and updated records of all client interactions in the CRM. Qualify enquiries and assign them to the appropriate sales personnel based on client needs and past history (if any). Coordinate closely with the sales team to ensure meetings are successfully conducted Track and follow up on assigned leads to support conversion efforts. Key Skills & Requirements: 1. Strong knowledge of Mumbai geography locations and mapping (mandatory). 2. Ability to understand client location preferences and align them with suitable areas. 3. Strong communication and interpersonal skills. 4. Good Upselling and client handling abilities. 5. Familiarity with CRM systems and data management. 6. Basic understanding of sales and marketing processes. Preferred Qualifications 1. Graduate in any discipline (Marketing/Business preferred). 2. 1-3 years of experience in tele-calling lead management or marketing coordination. 3. Experience in real estate or service industry is an added advantage Key Performance Indicators (KPIs) Response time to enquiries Number of qualified leads generated Meeting scheduling ratio Follow-up efficiency Lead-to-meeting conversion rate
Required Education:
Undergraduates and graduates are eligible to apply.
Lead Qualification • Mumbai, Maharashtra, India
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