Client Technology Partner

Job description

Be a trusted technology advisor and advocate for developing and delivering Thomson Reuters tax technology solutions to meet the business challenges and opportunities at our large and strategic clients.

About the Role

• This is a Director level role playing a crucial role in successful delivery of Thomson Reuters tax products to strategic customers
• Be the face of Thomson Reuters for key identified clients. Build credibility for oneself and the organization and play the role of a trusted technology advisor, influencer and partner for the client.
• Build and maintain strong relationships with influential client contacts, through and after any project engagement.
• Understand clients strategic business and technology direction and be capable of advancing and influencing proposals on how Thomson Reuters may support these.
• Drive upsell of Thomson Reuters products and services within the client organization. Constantly generate opportunities and referrals based on in-depth knowledge of clients business landscape and priorities.
• Work with Project Managers and all internal Thomson Reuters stakeholders to ensure highest quality delivery of projects, with highest customer satisfaction.
• Work with stakeholders within the client organization to drive adoption and retention of Thomson Reuters products.
• Work with Accounts Managers to help define and execute the Account Strategy for the client.
• Keep clients updated on Thomson Reuters technologies and product roadmaps and ascertain potential prospects for future sales. Demonstrate market and product knowledge to the client in an insightful way.
• Provide thought leadership to external audiences via presentations at conferences, participation in customer advisory board meetings, authoring white papers and similar activities.
• Provide thought leadership to internal teams, influencing Solution Architecture, product development/enhancement, integrating various Thomson Reuters solutions and content.

About You

• Minimum of 16 years of experience in Program Management, Account Management and Solution Architecting in ERP or Tax Technology of complex solutions for large and strategic customers
• Minimum of 3 years of business development and sales within an account, strategic planning and client management, along with working with a broad range of diverse and complicated business units within a client organization.
• Prior experience of engaging with and selling technology solutions to C-level stakeholders
• Experience should include delivering large ERP (preferably SAP or Oracle) or tax technology products to large global customers. Experience working with an advisory is a plus

What's in it For You

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters caf networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that weve never talked about with as much pride as we should we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Skills Required
Solution Architecting, Erp, Tax Compliance, Account Management, Client Technical Support