Facility Operations Management
• Manage complete facility operations across corporate/IT campuses
• Ensure smooth execution of soft and hard services
• Drive workplace experience and operational efficiency initiatives
• Maintain high standards of facility upkeep and service delivery
Team & Vendor Management
• Lead and manage large on-site teams and service partners
• Oversee vendor performance, contracts, and service delivery models
• Ensure alignment of vendors with SLA and organizational expectations
Service Delivery & Performance Management
• Ensure adherence to SLAs and KPIs across all facility services
• Implement service improvement plans and best practices
• Conduct periodic performance reviews and audits
Budgeting & Cost Control
• Manage facility budgets and operational expenditure
• Ensure cost optimization and procurement efficiency
• Track and control expenses related to facility operations
Compliance & Risk Management
• Ensure compliance with statutory, safety, and organizational standards
• Support audits, inspections, and internal governance processes
• Manage crisis situations, escalations, and risk mitigation activities
Stakeholder & Client Management
• Act as key point of contact for client communication and escalations
• Coordinate with internal and external stakeholders for service delivery
• Ensure high client satisfaction and workplace experience
Workplace Strategy & Improvement
• Implement best practices in space management and sustainability
• Drive continuous improvement in facility operations
Facility Manager • Delhi
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