Talent.com
PamTen Inc
Salesforce Consultant (Service Cloud)PamTen Inc • Trivandrum, Kerala, IN
No longer accepting applications
Salesforce Consultant (Service Cloud)

Salesforce Consultant (Service Cloud)

PamTen Inc • Trivandrum, Kerala, IN
16 days ago
Job description
Senior Salesforce Developer - Service Cloud Role Summary We are seeking a Senior Salesforce Developer who brings strong hands-on development expertise along with a solution architect mindset to design, build, and scale enterprise Salesforce solutions. This role will focus primarily on Service Cloud and Experience Cloud, supporting customer service, digital engagement, and contact center capabilities including Voice and CTI integrations. The ideal candidate can operate independently, communicate effectively with business and technical stakeholders, and translate complex requirements into secure, scalable, and high-quality Salesforce solutions. Key Responsibilities • Design end-to-end Salesforce solutions across Service Cloud and Experience Cloud with scalability, performance, security, and maintainability in mind. • Apply Salesforce architecture best practices, design patterns, and platform capabilities to meet business and technical requirements. • Develop Salesforce functionality using Apex, Lightning Web Components (LWC), JavaScript, SOQL/SOSL, and Flows. • Build and maintain Experience Cloud portals for customers, partners, or external users. • Implement Service Cloud features including Case Management, Omni-Channel, Knowledge, and digital engagement channels. •Hands-on experience delivering Salesforce Service Cloud omnichannel solutions integrated with Genesys Cloud, supporting voice and digital channels. • Design and implement integrations using REST/SOAP APIs, platform events, and middleware. • Own technical delivery end-to-end including design documentation, development, testing, deployment, and support. • Follow DevOps and CI/CD best practices using Salesforce DX and version control. • Communicate clearly with business and technical stakeholders and operate independently. • Ability to manage user stories, defects, and tasks while collaborating with cross-functional teams Required Qualifications • 7+ years of hands-on Salesforce development experience. • Strong experience with Salesforce Service Cloud. • Experience developing solutions using Experience Cloud. • Strong proficiency in Apex, Lightning Web Components, JavaScript, SOQL/SOSL, Salesforce security, and data modeling. • Proven experience delivering system integrations using APIs and event-driven patterns. • Excellent communication and stakeholder management skills. • Ability to work independently and own delivery from design through production. Preferred Qualifications • Experience with Voice, CTI, or Contact Center integrations in Salesforce Service Cloud. • Exposure to Google Cloud Platform (GCP) services such as BigQuery, Cloud Functions, or Cloud Run. • Exposure to Salesforce AI capabilities such as Einstein or Agentforce concepts. • Experience working in Agile or Scrum delivery environments. Preferred Certifications • Salesforce Certified Platform Developer II. • Salesforce Certified JavaScript Developer I. • Salesforce Service Cloud or Experience Cloud certifications are a plus. • Google Cloud Professional Cloud Developer (nice to have). Education Bachelor’s degree.
Create a job alert for this search

Salesforce Consultant (Service Cloud) • Trivandrum, Kerala, IN

Similar jobs

Oracle FCCS Functional Consultant

Intellicore Consulting Groupthiruvananthapuram, kerala, in

We’re Hiring: Oracle FCCS Consultant 🌟.Oracle Financial Close and Consolidation Cloud Service (FCCS).Join our dynamic team and lead transformative projects across the GCC region!.Lead overall proj... Show more

 • Promoted

Platform Engineer Lead/Cloud Architect (Azure & Databricks)

DataE2E Technologiesthiruvananthapuram, kerala, in

Platform Engineer Lead (Azure & Databricks).We are seeking a highly experienced.This role requires a hands-on technical leader who can design, build, and scale enterprise-grade data and platform so... Show more

 • Promoted

Oracle PBCS Consultant

Intellicore Consulting Groupthiruvananthapuram, kerala, in

Hyperion Planning and Budgeting (HP) and Oracle Planning and Budgeting cloud service (E/PBCS).Lead the solution build and guide the project team.Excellent Technical knowledge on Oracle Hyperion Pla... Show more

 • Promoted

Salesforce Technical Architect - Field Service Lightning

Cubical Operations LLPthiruvananthapuram, kerala, in

Technical Architect – Salesforce (FSL | Sales Cloud | Service Cloud).Gurgaon, Noida, Mumbai, Bangalore, Chennai, Kolkata, Coimbatore, Hyderabad.Salesforce Technical Architect.This role requires str... Show more

 • Promoted

Salesforce Technical Lead

Algoworksthiruvananthapuram, kerala, in

We are a global team of engineers, architects, designers, researchers, operators and innovators who share a passion for achieving client goals.Our engineering services help businesses thrive at the... Show more

 • Promoted

Oracle WMS Cloud (Logfire) Functional consultant

Trangile Servicesthiruvananthapuram, kerala, in

We are seeking an experienced Senior Oracle WMS Cloud (Logfire) Consultant with strong functional and implementation expertise to lead end-to-end warehouse management transformations.The role requi... Show more

 • Promoted

Salesforce Technical Lead

Closeloop Technologiesthiruvananthapuram, kerala, in

Job Title: Salesforce Technical Lead.We are seeking a Salesforce Technical Lead with strong expertise in designing, developing, and delivering scalable Salesforce solutions.The role requires a pass... Show more

 • Promoted

Senior Programmer SAP Commerce Cloud (Hybris) Techno-Functional Consultant

RED Globalthiruvananthapuram, kerala, in

Hiring: Senior Programmer – SAP Commerce Cloud (Hybris).Location: India (Kolkata preferred).We are looking for an experienced.Senior Programmer – SAP Commerce Cloud.Design, develop, and maintain SA... Show more

 • Promoted

Solutions Consultant-WFM

ThoughtBotthiruvananthapuram, kerala, in

Hybrid: 3 days office and 2 days WFM.Note: The candidates should be willing to work in US Shift from 3PM to 12PM.Cab will be provided during shifts.WFM - Solution Consultant (SC).Role Overview As a... Show more

 • Promoted

Salesforce Data Cloud Architect

DBiz.aithiruvananthapuram, kerala, in

We are looking for a Salesforce Data Cloud Architect with 15+ years of experience to lead enterprise-scale Customer Data Platform (CDP) implementations.This is a remote opportunity requiring strong... Show more

 • Promoted

Salesforce Marketing cloud Developer

Epergne SolutionsThiruvananthapuram, Kerala, India
Quick Apply

Job Title : Salesforce Marketing Cloud Developer.Bengaluru, Bhubaneswar, Chandigarh, Chennai, Gurgaon, Hyderabad, Indore, Jaipur, Mangalore, Mohali, Mumbai, Mysore, Nagpur, Pune, Thiruvananthapuram... Show more

Oracle MFCS Techno Functional Consultant (10+ Years Experience)

Samay Consultingthiruvananthapuram, kerala, in

Oracle MFCS Techno-Functional Consultant (10+ Years).Full-time with Samay Consulting.AM to 4:00 PM IST with an hour or two overlap with PST hours.Strong preference given to candidates who can join ... Show more

 • Promoted

Senior Consultant

Kastech Software Solutions Groupthiruvananthapuram, kerala, in

We’re Hiring – Oracle HCM Cloud Professionals | Kastech.Kastech is expanding our Oracle HCM team and we’re looking for talented professionals with.Open Positions – Oracle HCM Functional.HCM Cloud /... Show more

 • Promoted

Salesforce Data Cloud Developer

Epergne SolutionsThiruvananthapuram, Kerala, India
Quick Apply

Salesforce Data Cloud Developer.Bengaluru, Bhubaneswar, Chandigarh, Chennai, Gurgaon, Hyderabad, Indore, Jaipur, Mangalore, Mohali, Mumbai, Mysore, Nagpur, Pune, Thiruvananthapuram.Salesforce ecosy... Show more

Senior Salesforce Technical And Solution Architect

Epergne SolutionsThiruvananthapuram, Kerala, India
Quick Apply

Role : Senior Salesforce Technical and Solution Architect.Bengaluru, Bhubaneswar, Chandigarh, Chennai, Gurgaon, Hyderabad, Indore, Jaipur, Mangalore, Mohali, Mumbai, Mysore, Nagpur, Pune, Thiruvana... Show more

Senior Salesforce Developer

EnvestnetTrivandrum, KL, IN

The primary work location for this role is [insert location] with a [in office, hybrid, remote] work model.Envestnet is an adaptive WealthTech company that is redefining the future of wealth manage... Show more

SAP Basis Cloud architect Advisory

HCLTechthiruvananthapuram, kerala, in

CAA (Cloud Architect Advisory).This is SAP Cloud Architect position which is elevated role as per career progression/ path for SAP Basis consultant.Architect’s primary role/ responsibility is to pl... Show more

 • Promoted

Netsuite Technical Consultant

ParrotAIthiruvananthapuram, kerala, in

We are looking for an experienced NetSuite Technical Consultant with 4+ years of hands-on experience in NetSuite development and customization.The ideal candidate should be capable of handling tech... Show more

 • Promoted

Contract_Openshift migration consultant_Remote(Nightshift)

World Wide Technologythiruvananthapuram, kerala, in
Remote

World Wide Technology (WWT), a 36-year-old global technology solutions provider specializing in systems integration, Infra-Cloud security, application development, AI Services, and supply chain sol... Show more

 • Promoted

SAP OTC Public cloud - Sr Consultant

delaware Indiathiruvananthapuram, kerala, in

We are a renowned global corporation dedicated to delivering advanced business, IT solutions and services, assisting organizations in their business and digital transformations.Our primary goal is ... Show more