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Accounts Receivable & Collections SpecialistTech Sierra • baddi, India
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Accounts Receivable & Collections Specialist

Accounts Receivable & Collections Specialist

Tech Sierra • baddi, India
15 days ago
Job description

Job Description: Accounts Receivable & Collections Specialist


Role Overview:


We are seeking a detail-oriented and proactive Accounts Receivable & Collections Specialist with strong experience in Order-to-Cash (O2C), collections, and customer coordination.

This role will be customer-facing and requires excellent communication skills, strong organizational ability, and the capability to work closely with internal account owners to drive timely collections and maintain healthy client relationships.


Key Responsibilities:


Accounts Receivable & Collections -

  • Manage end-to-end Accounts Receivable (AR) and collections processes
  • Drive timely follow-ups on outstanding invoices and ensure cash flow optimization
  • Monitor receivables aging and actively reduce overdue balances
  • Handle customer payment tracking, follow-ups, and dispute resolution
  • Maintain accurate records of collection activities and customer interactions


Order-to-Cash (O2C) Operations -

  • Support invoicing, billing, and cash application processes
  • Perform account reconciliations and ensure ledger accuracy
  • Coordinate with internal teams for issue resolution impacting collections
  • Assist in month-end AR closing activities
  • Customer & Stakeholder Management
  • Act as a primary point of contact for customers on billing and payment-related queries
  • Build and maintain strong relationships with clients to ensure smooth collections
  • Collaborate with internal account owners / sales teams to resolve escalations


Reporting & Analysis -

  • Prepare AR aging reports, collection dashboards, and MIS reports
  • Track key metrics such as DSO, collection efficiency, and overdue trends
  • Provide insights to improve receivables performance


Required Skills & Qualifications:


Experience -

  • 5-12 years of experience in Accounts Receivable / Collections / O2C
  • Strong exposure to collections and customer-facing AR roles (must-have)


Core Skills -

  • Excellent email communication and stakeholder management
  • Strong attention to detail and organizational skills
  • Ability to manage multiple accounts and prioritize effectively
  • Problem-solving mindset with ownership attitude


Technical Skills -

  • Experience with ERP systems like SAP / Oracle / Dynamics preferred
  • Strong working knowledge of Excel and reporting tools


Nice to Have -

  • Experience in international client handling (US/Global customers)
  • Exposure to credit control, dispute management, and reconciliations


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Accounts Receivable & Collections Specialist • baddi, India

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