Analyst, HPA Monitoring Analyst, Information Security (L9)

Role Title: Analyst, HPA Monitoring Analyst, Information Security (L9)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities, for all to take up leadership roles.

Organizational Overview:

This role is part of the Identity and Access Management Security team and will be helping build security solutions to secure privilege users. This role will report to our VP, Privileged Access Monitoring Leader,

Role Summary/Purpose:

Member of HPA monitoring team responsible for monitoring activity of privileged accounts within the Synchrony environment.

Key Responsibilities:

• Ability to convey data in a meaningful and concise manner
• Develop dashboards/metrics to present monitoring results to IT leadership team
• Work with IT stakeholders to review results of IT monitoring and identify gaps
• Perform root cause analysis for identified gaps and determine solutions to address gaps
• Track any corrective action plans generated during IT monitoring
• Review new/existing HPA access
• Investigate and respond to HPA Alerts
• Track HPA violations
• Maintain documentation
• Perform certifications for HPA users

Required Skills & Knowledge:

• Bachelor’s Degree with 2 to 5 years of relevant IT work experience, or in lieu of a degree up to 7 years of relevant IT work experience.
• 2 to 5 years of Experience in using Splunk.
• Minimum 3 years combined successful work experience as a system development
• MS Office skills: Strong Excel, PowerPoint
• Ability to work independently and in a team environment
• Programmatic thinking
• Self-motivated; ability to multi-task with strong analytical skills
• Strong oral and written communication skills.

Desired Characteristics:

• Previous work experience in a regulated environment
• programmer/analyst working across multiple IT/cross-functional team.

Eligibility Criteria: Bachelor’s Degree with 2 to 5 years of relevant IT work experience, or in lieu of a degree up to 7 years of relevant IT work experience.

Work Timings: 4:00 AM to 1:00PM EST

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs)
We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.
Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday.
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (First Formal/Final Formal, LPP)
• L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible.
• L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.
• L07+ Employees can apply.

Grade/Level: 09

Job Family Group:

Information Technology