Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Cybersecurity – SOC Lead (AI & Automation)
Job Description:
Job Title: Cybersecurity – SOC Lead (AI & Automation)
Job Type: Contract
Job Location: Mohali
Work Schedule: On-stie
Shift- Afternoon / evening IST with daily overlap to U.S. Eastern time
Lead offshore SOC execution, combining operational leadership, detection governance, case quality oversight, and practical automation. This role must drive disciplined day-to-day performance while improving the use of built-in AI / automation features across the CLW security stack without sacrificing analyst judgement, traceability, or investigation fidelity.
Responsibilities
- Lead the offshore SOC pod across L1 and L2 activities, ensure queue health, review investigation quality, and maintain strong stakeholder alignment with security leadership.
- Own daily operational governance including case quality, severity calibration, shift handoffs, SLA adherence, and escalation discipline for major incidents.
- Drive continuous improvement in Splunk ES / Mission Control operations, detection logic review, alert noise reduction, and visibility gap identification.
- Coordinate across CrowdStrike, Proofpoint, Qualys, Palo Alto, Dragos, ServiceNow, and automation workflows to improve response effectiveness.
- Translate technical events into concise business risk language for U.S. stakeholders and support weekly service reviews, KPI reporting, and corrective action tracking.
- Promote responsible use of AI-assisted summarization, enrichment, and workflow acceleration within approved guardrails.
- Tool Environment
- Splunk ES / Mission Control, CrowdStrike, Qualys, Proofpoint, Palo Alto, Dragos, ServiceNow, Teams, M365 / Entra context, automation / SOAR capabilities where approved.
Qualifications:
- Strong security operations leadership experience, including direct management of analysts or provider teams in a 24x7 or follow-the-sun model.
- Advanced proficiency in Splunk-based SOC operations and solid working knowledge of endpoint, network, email, and vulnerability telemetry.
- Ability to coach analysts, review investigations, and enforce consistent case quality and operational rigor.
- Strong executive-facing communication and ability to run governance reviews with facts, metrics, and
- remediation actions.
- Experience working with offshore teams serving U.S.-based stakeholders.
Preferred:
- Manufacturing / OT security exposure, especially where corporate-to-plant visibility and escalation discipline
- matter.
- Experience with ServiceNow workflows, playbook optimization, and approved automation / SOAR patterns.
- Awareness of MITRE ATT&CK-aligned detection engineering and risk-based incident prioritization.
Offshore India Operating Model
- Work as an embedded offshore team member supporting U.S.-based stakeholders with dependable daily communication, disciplined documentation, and clear ownership of actions and follow-ups.
- Operate with strong handoff hygiene across shifts, including concise status updates, ticket notes, evidence capture, and risk-based escalation to leads.
- Support a manufacturing-aware operating model where uptime, safety, OT change sensitivity, and controlled execution are treated as essential requirements.
- Use ServiceNow and Microsoft Teams effectively for workflow coordination, incident tracking, approvals, and stakeholder communication.
- Be prepared to align with late afternoon / evening IST overlap with U.S. Eastern time and participate in critical incident bridges when required.
Success Measures
- Stable, measurable SOC operations with better case quality, tighter escalation hygiene, and improved visibility coverage.
- Documented reduction in alert noise and stronger detection fidelity across the CLW stack.
- Clear governance cadence and dependable offshore team performance.
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Rashmi KH (Rashmi@maxonic.com/(408) 400-2303) for more details.