Talent.com
kaaiser australian education
Front Office Assistantkaaiser australian education • Delhi, India
Front Office Assistant

Front Office Assistant

kaaiser australian education • Delhi, India
30+ days ago
Job description
Kaaiser is India's No.1 study abroad brand for the Australia destination, backed by over 30 years of leadership and credibility in global student recruitment. As part of the Manifest Global Group (which includes Cialfo, BridgeU, and Explore), Kaaiser has built deep institutional relationships, strong market trust, and one of India's most respected education partner networks.

As we scale across India, we are investing in building a high-quality, high-performing B2B channel partner ecosystem to drive sustainable and predictable growth.

This position is with Kaaiser, one of the brands under Manifest Global, which also includes Cialfo, BridgeU and Explore. Please note that this is a 5.5-day working role.

About This Role

As a Front Office Assistant, you will be the first point of contact for visitors and callers, representing the company in a professional and welcoming manner. Your role involves handling front desk responsibilities, managing communications, coordinating office activities, and ensuring smooth administrative operations. The ideal candidate should have a strong interest in working with people, be highly motivated, result oriented, quick learner, able to work independently and able to deliver satisfactory results.

What You Will Be Doing

The Employee will be expected to provide a professional level of customer service as being the face of the company for all who contact Kaaiser.

  • Strategize, execute, and communicate front office operations and their overall impact with stakeholders.
  • Manage and oversee all front desk activities to ensure efficiency and professionalism.
  • Handle all inbound and outbound calls, maintaining detailed records of communications.
  • Perform daily checks on office telephone numbers and report issues to service providers or maintenance personnel.
  • Maintain records of all incoming and outgoing couriers, ensuring proper documentation and handover.
  • Supervise housekeeping and office maintenance, coordinating staff for office and stationery requirements.
  • Prepare and send daily reports on walk-ins, web inquiries, phone calls, and visits by university representatives to designated senior management.
  • Maintain attendance records and follow up on leave and medical submissions.
  • Coordinate interviews, university visits, open days, admission weeks, fairs, visa workshops, and pre-departure orientations.
  • Ensure accurate and timely data entry and management in the CRM system.
  • Schedule and manage appointments for management and office staff.
  • Send reminders for upcoming appointments and commitments.
  • Generate and submit daily, weekly, and monthly work reports to designated officers.

About You

  • Qualifications:
    • Bachelor's degree in any discipline.
  • Experience:
    • Minimum 2 years of experience in a similar role.
    • Strong knowledge and proven experience in front office management and customer service.
    • Experience with handling office communication, coordination, and administration tasks.
  • Skills:
    • Strong interpersonal and communication skills, with a professional and friendly demeanour.
    • Proficiency in MS Outlook, MS Office, and online communication tools.
    • Strong internet search skills to retrieve information as required.
    • Ability to multitask and work efficiently under pressure.
    • Strong problem-solving and decision-making skills.
    • Ability to communicate effectively with internal teams, students, and external stakeholders.
    • A positive, welcoming attitude to enhance visitor and caller experience.
  • Qualities
    • Highly motivated and result-oriented.
    • Customer-focused approach with a passion for providing excellent service.

Skills Required
Ms Office, Ms Outlook, Front Office Management, Customer Service
Create a job alert for this search

Front Office Assistant • Delhi, India

Similar jobs

Personal Assistant to Director

HOPE Training College of AustraliaNew Delhi, Delhi, India

Role Description: This is a hybrid Personal Assistant to the Director role involving multitasking.The Personal Assistant will not only manage the Director’s calendar, schedule and coordinate virtu... Show more

 • Promoted

Sales and Service Coordinator

Hexagon IndiaNoida, Gautam Buddha Nagar (district); Meerut (division); Uttar Pradesh, IN

Job Description: Sales & Service Coordinator.The Sales & Service Coordinator will act as the central point of contact (SPOC) for sales coordination, customer support, office administration, and ope... Show more

 • Promoted

Executive Assistant

Amish aggarwalaNew Delhi, Delhi, India

Company Description Law Chambers of Amish Aggarwala.Role Description This is a full-time on-site role for an Executive Assistant located in New Delhi.The Executive Assistant will be responsible f... Show more

 • Promoted

Marketings Operations Coordinator

FactorNew Delhi, Delhi, India

Factor is looking for a sharp, organised and technically capable Marketing Operations Coordinator to own the operational engine behind our weekly marketing campaigns.This is a hands-on execution ro... Show more

 • Promoted

Sales And Service Coordinator

Hexagon IndiaNoida, Republic Of India, IN

Job Description: Sales & Service Coordinator.The Sales & Service Coordinator will act as the central point of contact (SPOC) for sales coordination, customer support, office administration, and ope... Show more

 • Promoted

Front Desk Receptionist

Soudal IndiaDelhi, Delhi, India

POSITION PURPOSE: Receptionist cum Front Office is responsible for providing administrative support to ensure efficient office operations.The role involves handling a variety of office tasks, incl... Show more

 • Promoted

Executive Assistant- Leadership Office

Pahlé India Foundation (PIF)New Delhi, Delhi, India

About Pahle India Foundation Pahlé India Foundation (PIF) is a public policy think-and-action tank working at the intersection of research, policy implementation, and partnerships to advance India'... Show more

 • Promoted

Executive Assistant

EntersliceNoida, Republic Of India, IN

Company Description FenixCommerce is an AI-powered, end-to-end delivery management platform that helps eCommerce retailers reduce shipping costs by 10–25% and increase conversion rates by up to 40%... Show more

 • Promoted

Front Office & Operations Executive

Point Blank ProductionsNew Delhi, Delhi, India

Company Description: Point Blank Productions is a creative studio specialising in premium visual content, including high-end photography and film with end-to-end solutions.With over 25 years of in... Show more

 • Promoted

Technical Executive Assistant

The ChoprasDelhi, Delhi, India

Role Overview The Technical Assistant to the Chairman will work closely with the Chairman and technical teams to support technology project coordination, documentation, follow-up, status reporting,... Show more

 • Promoted

Freelance Virtual Assistant

NordicrecruitersDelhi, India
Remote
Quick Apply

We are seeking a highly organized and proactive.India to support our recruitment and candidate management operations.If you are detail-oriented, tech-savvy, and comfortable working in a fast-paced ... Show more

Administrative Assistant To Executive Assistant

ANAND AND ANANDNoida, Republic Of India, IN

About GrowQR AI GrowQR AI is building the future of work — an agentic AI platform reimagining white-collar hiring and the entire employee lifecycle.From sourcing and screening to onboarding, perfor... Show more

 • Promoted

CRM Executive (Founder's Office)

TalBaladDelhi, Delhi, India

Job Description We're Hiring: CRM Manager & Executive Assistant (Founder's Office) New Delhi | Full-time | 6 days/week About the Role We are looking for a highly organized, proactive, and customer-... Show more

 • Promoted

Hotel Executive Assistant Manager

RVS Hospitality Group LLCGhāziābād, Republic Of India, IN

Job Title: Executive Assistant Manager.Minimum 5 Years (with prior experience in.We are seeking an experienced and dynamic.General Manager in overseeing all aspects of hotel operations.The ideal ca... Show more

 • Promoted

Executive Assistant

ANAND AND ANANDNoida, Republic Of India, IN

As the Executive Assistant to the Senior Partner, you will provide high-level administrative support and assistance to ensure the efficient operation.You will manage a wide range of administrative ... Show more

 • Promoted

Fenix CommerceFounder's Office - Growth and Ops Manager

FenixCommerceNoida, Gautam Buddha Nagar (district); Meerut (division); Uttar Pradesh, IN

FenixCommerce is an AI-powered, end-to-end delivery management platform that helps eCommerce retailers reduce shipping costs by 10–25% and increase conversion rates by up to 40%.Founded by experien... Show more