Job Title: Technical Project Manager
Location: GOP – Perungalathur Office, Chennai
Work Mode: Work from Office (5 days a week)
Working Hours: 7:30 PM to 4:30 AM IST
Key Responsibilities:
Project Delivery & Execution
• Define project scope, objectives, timelines, and deliverables.
• Develop and maintain detailed project plans, sprint plans, and release schedules.
• Plan, allocate, and manage resources across development and support teams.
• Manage end-to-end delivery of development, enhancements, and support services.
• Identify and manage risks, issues, and dependencies with mitigation strategies.
• Ensure adherence to quality standards, secure coding practices, and compliance
guidelines.
• Drive Agile/Scrum ceremonies including sprint planning, daily stand-ups, reviews,
and retrospectives.
Technical & Functional Leadership
• Collaborate with architects, developers, QA, UI/UX, and DevOps teams.
• Review technical solutions, user stories, design approaches, and estimations.
• Support integrations with APIs, cloud platforms, backend systems, and mobile
frameworks.
• Ensure smooth deployment and release management across environments.
• Track team performance, utilization, and productivity.
• Mentor team members and promote continuous process improvements.
Support Management
• Oversee L2/L3 application support, incident management, and service request
handling.
• Track and ensure compliance with SLAs, uptime, and performance metrics.
• Facilitate RCA, corrective actions, and preventive measures for recurring issues.
• Coordinate production deployments, hotfixes, and stabilization activities.
Business & Customer Engagement
• Act as the primary contact for customers, business owners, and vendor partners.
• Provide timely communication on project status, risks, and milestones.
• Manage escalations effectively and ensure customer satisfaction.
• Participate in customer walkthroughs, solution discussions, and governance
meetings.
RFP & Documentation Expertise
• Collaborate with solution architects, technical leads, and presales teams to prepare
RFP/RFI responses, including solution approach, delivery model, and
effort estimations.
• Apply proven effort estimation techniques (WBS, function points, story points,
analogy-based, etc.).
• Draft, review, and manage project-related documents including Statements of Work
(SOW), project charters, resource plans, RAID logs, and status reports.
Team & Resource Management
Required Skills & Experience
• 15+ years of experience in IT with at least 3–5 years in project management or
technical leadership.
• Strong technical understanding of web (.NET, HTML, CSS, JavaScript, React/Angular,
Drupal) and mobile (iOS/Android) applications.
• Good understanding of cloud platforms (AWS/Azure/GCP), Network Operations and
CI/CD pipelines.
• Experience handling development and maintenance/support projects.
• Hands-on experience with RFP responses, SOW drafting, effort estimation, and
resource planning.
• Strong knowledge of Agile/Scrum and tools like Jira, Azure DevOps, Confluence or
similar.
• Excellent communication, stakeholder management, and presentation skills.
• Strong analytical and problem-solving skills.
Nice to Have
• Experience in Healthcare, Health Insurance, or other regulated domains.
• Certifications such as PMP, CSM, ITIL, SAFe, Prince2.
• Exposure to DevOps, application monitoring tools, and cloud-native solutions.
Technical Project Manager (.NET) • vadodara, India
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