Job Title : Network Engineer (5-7 Years : Chennai / Trichy (Remote) Supporting UK Timing : 1 : 00 PM - 10 : 00 PM IST
Job Summary :
We are looking for an experienced Program Network Engineer with 5-7 years of proven expertise to independently manage, operate, and troubleshoot complex network environments. This role requires providing high-quality support to our UK-based customers during UK business hours, ensuring network availability, performance, and security. Beyond strong technical skills, the ideal candidate must demonstrate excellent communication abilities and a solution-oriented mindset, with the capability to engage directly with stakeholders, vendors, and internal teamsnot just executing instructions but also contributing to design, implementation, and Responsibilities :
- Monitor, maintain, and troubleshoot enterprise network infrastructure (routers, switches, firewalls, VPNs).
- Independently resolve network incidents and service requests within SLA.
- Perform network configuration, upgrades, and patch management.
- Work with global teams to ensure seamless network operations.
- Conduct root cause analysis and recommend preventive actions.
- Document network designs, processes, incident reports, and knowledge transfers.
- Collaborate with stakeholders and vendors to design and implement solutions (e.g., VPN policies, network segmentation, and access control).
- Support ongoing evaluation and testing of new tools such as Network Access Control (NAC).
- Ensure compliance with network security policies and best Skills & Experience :
- 5-7 years of experience in network engineering or related roles.
- Strong knowledge of Cisco, Juniper, or equivalent network platforms.
- Expertise in routing protocols (BGP, OSPF, EIGRP), switching, VLANs, and VPN technologies.
- Hands-on experience with firewalls and network security.
- Proficiency in network monitoring and troubleshooting tools.
- Ability to work independently with minimal supervision.
- Strong verbal and written communication skills for stakeholder interaction, documentation, and knowledge transfer.
- Flexibility to work 2nd shift (1 : 00 PM - 10 : 00 PM Qualifications :
- Certifications such as CCNP, JNCIP, or equivalent.
- Experience supporting international clients, especially UK-based.
- Exposure to designing solutions (not only operational support).
- Familiarity with VPN policies, segmentation practices, and NAC :
- Project Management, Network Design, Network Security, Network Troubleshooting, Firewall Configuration, Routing Protocols.
(ref : hirist.tech)