Salesforce Service cloud

Role Overview

We are looking for a Salesforce Developer who is passionate about improving customer experience beyond just coding. The ideal candidate will have strong expertise in Apex, JavaScript, Salesforce Cloud solutions, and modern development practices, along with experience in CI/CD, cloud platforms, and collaborative development environments.

Required Skills

Strong proficiency in Apex and JavaScript.

Experience working with version control systems such as Git.

Knowledge of programming languages and technologies like Python and Terraform.

Experience with CI/CD platforms such as GitHub Actions.

Familiarity with cloud platforms such as AWS and Azure.

Strong analytical and problem-solving skills, with an A/B testing mindset.

Understanding of Agile development methodologies.

Strong testing skills and attention to detail.

Excellent communication and collaboration abilities.

Willingness to contribute to a culture of continuous learning and improvement.

Understanding of the airline industry and collaboration between business and IT teams.

Curious, proactive, and collaborative mindset.

Tools & Technologies

Version Control: Git

CI/CD: GitHub Actions

Programming: Apex, JavaScript, Python

Salesforce Platforms

Salesforce Service Cloud

Service Cloud Voice

Sales Cloud

Cloud & Serverless

AWS Lambda

Amazon S3

IAM

DynamoDB

Infrastructure as Code: Terraform

Key Responsibilities

Collaborate with other Salesforce developers and cross-functional teams to align with project goals.

Develop scalable solutions using Salesforce Apex, Flows, and Lightning Web Components (LWC).

Translate business requirements into working software solutions.

Develop, maintain, and optimize Amazon Connect instances.

Build, test, and deploy applications using modern DevOps tools and CI/CD pipelines.

Write clean, maintainable, and testable code.

Participate in code reviews and ensure adherence to best practices.

Identify and mitigate application security risks.

Monitor applications and business metrics in production environments.

Support the modernization of development tools and workflows.

Ensure compliance with industry regulations such as PCI/DSS, Accessibility standards, and GDPR.

Promote continuous delivery and software craftsmanship across development teams

Skills: apex,salesforce,javascript
Skills Required
Salesforce Service Cloud, Git, Amazon S3, Iam, Terraform, Sales Cloud, Dynamodb, Javascript, Aws Lambda, APEX, Azure, Aws, Python