Job Title: BlueYonder Demand Planning
Location:Chennai
Experience:6-8Years
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, which will help in enhancing the overall functionality of the systems you support. Your role will be pivotal in maintaining the integrity and efficiency of the applications, ensuring that they meet the needs of the organization and its users.
Roles & Responsibilities: - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor system performance and proactively identify areas for improvement.
Professional & Technical Skills: - Must To Have Skills: Proficiency in BlueYonder Demand Planning.- Strong analytical skills to assess system performance and identify issues.- Experience with troubleshooting and resolving software-related problems.- Familiarity with application support processes and methodologies.- Ability to work collaboratively in a team-oriented environment.
BlueYonder Demand Planning • Chennai, India
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