Job description
We are seeking a well-presented and articulate Receptionist who will serve as the first point of contact for our organization. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to create a positive first impression for visitors and clients.
Key Responsibilities:
- Greet and welcome guests in a warm, professional, and courteous manner
- Answer and direct phone calls efficiently with proper etiquette
- Maintain a clean, organized, and presentable reception area at all times
- Handle visitor management, including entry logs and coordination with concerned departments
- Schedule appointments and manage meeting room bookings
- Receive, sort, and distribute mail and courier deliveries
- Provide basic and accurate information to visitors and callers
- Assist with administrative and coordination tasks as needed
Required Skills & Qualifications:
- Excellent verbal and written communication skills
- Presentable personality with a professional appearance
- Strong interpersonal and customer service skills
- Basic knowledge of MS Office (Word, Excel, Outlook)
- Ability to multitask and remain calm under pressure
- Good organizational and time management skills
Preferred Qualifications:
- Bachelor's degree in any discipline
- Prior experience in a receptionist or front office role is an advantage
- Familiarity with office equipment like EPABX systems
Soft Skills:
- Polite, courteous, and approachable attitude
- Strong listening skills
- Attention to detail
- Positive and proactive mindset
Skills Required
Ms Office Word