Service Engineer - Biomedical

Careworx - Digital Healthcare Platform, helps in digitalization of hospitals, Clinics, Diagnostic labs and Pharmacies for improving operational efficiency and to deliver superior experience to patients.

Role : Service Engineer

Job Description:

• Installs and optimizes hardware/software/network products and configurations of our varied

products at customer sites.

• Diagnoses and resolves product performance problems.

• Performs maintenance and repairs.

• Ensures customer satisfaction by advising customers on preventive maintenance and

configurations, which may impact product performance.

• Proactively responds to potential equipment issues.

• Deliver fully integrated solutions, which may include peripherals, communications, operating

systems and applications software.

• Train other field engineers and customers in the solutions

• Travel during normal working hours to accounts based on a weekly schedule under Service

Manager

• Coordinate closely with sales and application team for necessary operational requirements

Qualification requirements:

• A BE or B.Tech degree in Electronics/Biomedical.

• Minimum of 3 years of experience in a similar position.

• Experience with troubleshooting and problem solving.

• Must have handled a team of service engineers, with responsibility for customer service.

• Verbal and written communication is clear, respectful and timely.

• Enjoy travelling and visiting customers.

Please send your resumes to [HIDDEN TEXT]

Skills Required
Problem Solving, Troubleshooting, Preventive Maintenance, Customer Service