Business Analyst and Inside Sales Executive

Job Title: Business Analyst and Inside Sales Executive – IT Managed Services (Renewals & Account Management)

Company: Danush Systems and Solutions (www.danush.com)

Location: Bangalore

Experience Required: 1–2 Years

Job Type: Full-Time

About Danush:

Danush is a global leader in digital transformation and enterprise IT solutions. We deliver innovative, scalable, and sustainable services that empower businesses to thrive in a digitally connected world. Our portfolio spans ERP, cloud, managed services, and more – driven by a commitment to customer success.

Role Summary:

As a Sales Executive at Danush, you will be responsible for managing and renewing contracts for our IT Managed Services portfolio. This role is client-facing and revenue-focused, emphasizing strong relationship management, cross-selling of value-added services, and customer retention. Ideal for someone early in their sales career with a passion for technology and client engagement.

Key Responsibilities:

• Drive the renewal cycle of managed service contracts across assigned existing client accounts.
• Build and maintain strong, long-term relationships with key stakeholders in client organizations.
• Understand client business needs and identify opportunities to upsell or cross-sell additional services.
• Collaborate with the delivery and technical teams to ensure alignment of services and customer expectations.
• Track, manage, and report on renewal pipeline and ensure timely closure of renewals.
• Deliver accurate and timely proposals and pricing in line with Danush's service catalog and policies.
• Maintain updated records in CRM systems and provide sales reports to leadership.
• Act as a trusted advisor by keeping clients informed on new services, enhancements, and solutions from Danush.

Required Skills and Experience:

• Bachelor's degree in Business Administration, IT, Engineering, or a related field.
• 1–2 years of experience in sales, preferably in IT Managed Services or enterprise IT solutions.
• Proven ability to manage client accounts, renew contracts, and deliver strong customer service.
• Strong verbal and written communication skills.
• Familiarity with CRM systems (e.g., Salesforce, Zoho) and Microsoft Office tools.
• Basic understanding of IT infrastructure, cloud, ERP, or managed services is a strong advantage.

Preferred Qualifications:

• Experience working in a B2B technology sales environment.
• Knowledge of IT service management practices (e.g., ITIL framework).
• Previous exposure to SAP, Oracle, or other enterprise technology environments.

Why Join Danush

• Work with a high-growth global IT leader.
• Engage in impactful projects with Fortune 500 clients.
• Competitive compensation + performance-based incentives.
• Continuous learning and professional development.
• Collaborative and inclusive culture.

Skills Required
It Infrastructure, Itil Framework, Zoho, Erp, Microsoft Office Tools, Crm Systems, Managed Services, Oracle, Cloud, Salesforce, Sap