Technical Support Executive

Job Title: Chat Support ExecutiveRecruitment

Drive Location: Jabalpur

Work Location: Ahmedabad, Gujarat (Relocation Mandatory)

Selected candidates will join our Ahmedabad team and must be open to relocation.

Role Overview

The role involves providing online customer assistance via written channels including email, text, and social platforms. Candidates will handle queries, offer product information, and ensure smooth customer interactions with professionalism.

Responsibilities

• Respond to customer concerns through written support channels
• Ensure clarity, accuracy, and empathy in all responses
• Maintain high service standards and customer satisfaction
  
  

Eligibility

• Minimum: High School Diploma or equivalent
• Freshers eligible; 1-year customer support experience preferred
• Strong written English skills
• Basic computer knowledge and typing proficiency
• Comfortable with rotational, weekend, and night shifts
  
  

Salary: 25,000–35,000 CTC (based on experience & interview)Benefits: PF, cab (night shifts), shift allowance, insurance

Skills: customer satisfaction,chat,international calling,customer support,email support,chat support,chat process,process associate,customer service representatives
Skills Required
international calling , Process Associate, Chat Process, Customer Support, Customer Satisfaction, Email Support, Customer Service Representatives, Chat Support