Job Title: Director Food & Beverage
Location: Mumbai
Client: A large Inventory Five-Star Deluxe Hotel, part of a renowned international hotel chain.
Compensation: 30-35 LPA Range.
About the Client:
This prestigious Large Inventory Hotel is recognized for its luxurious accommodation, Extensive Food & Beverage offerings including Fine Dining & Events Venues, world-class amenities, and exceptional guest services. With a commitment to creating memorable experiences for guests, the hotel offers exquisite dining, personalized services, and a destination of choice for local and international travelers.
Role Overview:
Director Food & Beverage (Excom role) will head the Department and organise all activities of the F&B Department, including but not limited to the Banquet Operations, Restaurants, Room Service and Bars, active coordination with F&B Production, to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.
DUTIES & RESPONSIBILITIES
- Plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation.
- Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments such as room service, restaurants, banquets, kitchens, stewards, etc.
- Monitor and, when necessary, develop and implement schedules for the operation of all restaurants and bars to achieve a profitable result.
- Participate with the chef and restaurant managers in the creation and merchandising of attractive menu designs to attract a predetermined customer market.
- Implement effective controls of food, beverage and labour costs among all sub departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labour expenses.
- Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotions. Maximize food and beverage department profitability.
- Regularly review and evaluate the degree of customer satisfaction of the individual outlets, including banquet service, to recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a a change in competitive environment requires such changes. Investigate and resolve food quality and service complaints.
- Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
- Ensure compliance with all Corporate policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations.
- Hire, train, supervise, develop, discipline and counsel team members according to Company policies and procedures.
Preferred Qualifications & Experience:
- IHM/BHM - Bachelor's Degree in hospitality management or a related field.
- Minimum of 12 years of experience in food and beverage management with reputed Hotel Brands.
- Existing F&B Directors OR No 2 of larger Inventory Hotels are encouraged to apply.
- Strong understanding of food and beverage operations, including menu design, cost control, and inventory management.
- Exposure to latest Beverage trends, Restaurant positioning/Collaborations/Stakeholder management would be an advantage.
- Previously handled F&B Revenues of at least 100 crores pa.
- Proven track record of handling food and beverage operations in a 5 star hotel environment .
- Excellent communication, leadership, and team management skills and ability to lead a team .
- Ability to work effectively under pressure and deliver results in a fast-paced environment.
- Familiarity with local food and beverage trends and best practices.
Skills Required
Inventory Management, Cost Control, menu design, Forecasting, Budgeting, Food and Beverage Management
