Telemarketer

• Sales and lead generation: Make outbound calls to prospective and existing customers to promote products or services, explain features and benefits, and persuade them to make a purchase.
• Customer service: Handle inbound calls to answer customer questions, address concerns, and resolve complaints professionally.
• Record keeping: Maintain accurate records of all customer interactions, update customer databases, and manage paperwork.
• Follow-up: Follow up with leads and existing customers to build relationships and convert prospects into paying customers.
• Performance: Meet daily, weekly, or monthly call targets.
• Interacting via various channels, such as live chat, emails, social media and direct calls
• Put forward suggestions in accordance with the requirements of the consumer.
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action.
• Fluent in English (written and spoken)
• Minimum educational qualification: Graduate.

Skills Required
Performance, Fluent In English, Record Keeping, Customer Service