Job Title: Recovery Executive
CTC: INR 25,000/- per month
Job Description
• Keeping track of the due fees of the students and taking necessary actions to recover them.
• Contact students via call, email, or chat to recover the due fees.
• Making follow-up calls to all the students as required.
• Building trust and healthy relationships with the students to ensure timely payment of fees.
• Visit on delinquent cases and negotiating with the students accordingly.
• Updating the details on CRM and other systems used by the company.
• Submit daily activity reports to your immediate superior.
Requirements:
• Excellent communication skills in English.
• Experience in debt recovery or customer service will be an added advantage.
• Ability to persuade effectively and work under pressure.
• Good interpersonal skills to build and maintain healthy relationships with students.
• Knowledge of basic computer applications like Microsoft Word, Excel, and Google Sheets.
Experience: Minimum 6 Months to 1-year experience in Customer Service/Sales
Educational Qualifications: Bachelor's degree in any field
Job Type: Full time with 6 working days a week
Timings: 10.00 am-6.30 pm
To Know more about K11 School Of Fitness Sciences please visit
• Website - https://www.keleven.com/
• K11 Instagram - https://www.instagram.com/k11schooloffitnesssciences/
• Our Directors Instagram account - https://www.instagram.com/kaizzadcapadia/
• Our CEO Instagram Account - https://www.instagram.com/kalyanicapadia/
• Youtube - https://www.youtube.com/c/K11SchoolofFitnessSciences/videos
• HR LinkedIn - https://www.linkedin.com/in/jinal-shah-9658aa35/
Contact Person:
Name: Ms. Riya Dube & Ms. Rashida Badri
Contact Number: +91 8291992707/9167751454 available on call and WhatsApp
Email Id: [HIDDEN TEXT]
Skills Required
google sheets , Microsoft Word, Crm