Set up Box Repair Specialist / Manager

Job Description: STB Repair Specialist / Manager

Position: STB Repair Specialist / Manager

Experience: 7–10 years (including 3–5 years in STB production/repair management)

Location: [Specify Location]

Salary Range: 8–10 LPA

Industry: Electronics / Consumer Electronics / Broadcast Technology

Key Responsibilities:

• Oversee end-to-end repair and refurbishment of Set-Top Boxes (STBs), ensuring adherence to quality and turnaround time targets.
• Perform component-level troubleshooting and repair of STB hardware, including PCBs, SMPS, tuners, AV, HDMI, and power modules.
• Carry out BGA rework, soldering, and use advanced test and diagnostic tools for fault isolation.
• Load and validate STB firmware; conduct software-level debugging and validation tests.
• Perform root cause analysis (RCA) on failures and prepare detailed technical reports.
• Collaborate with production, QA, and vendor teams to drive continuous improvement and reduce failure rates.
• Develop and implement repair SOPs and train junior engineers/technicians on best practices.
• Maintain repair logs, failure trends, and present periodic data to management and external clients.

Key Skills & Competencies:

• Strong understanding of STB hardware architecture
• Proficient in PCB repair, component testing, and power circuits
• Expert in BGA rework, soldering, and use of repair/validation tools
• Knowledge of firmware loading and STB software validation
• Good analytical mindset with RCA and troubleshooting experience
• Excellent communication and coordination skills
• Report writing and presentation skills

Qualifications:

• Diploma/Degree in Electronics, Electrical, Telecommunications Engineering, or equivalent
• 7–10 years in electronics repair, including 3–5 years in STB repair or production leadership

Skills Required
Component Testing, Troubleshooting, Soldering, Rca, Power Circuits