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lyfe hotels & resorts
F&B Supervisor/Team Leader/Captainlyfe hotels & resorts • Bhubaneswar, India
F&B Supervisor/Team Leader/Captain

F&B Supervisor/Team Leader/Captain

lyfe hotels & resorts • Bhubaneswar, India
30+ days ago
Job description
The F&B Team Leader/Supervisor at is responsible for overseeing daily food and beverage service operations. This role plays a pivotal part in ensuring the smooth functioning of the restaurant, bar, or dining area and delivering exceptional guest experiences. The F&B Team Leader/ Supervisor is expected to provide leadership, maintain high service standards, and ensure guest satisfaction.

Key Responsibilities

  • Service Leadership:
  • Lead the front-of-house staff during shifts, ensuring a high level of service and guest satisfaction.
  • Set an example of professionalism, courtesy, and efficiency for the team.
  • Assign tasks and responsibilities to staff and ensure they are completed effectively.
  • Guest Interaction:
  • Greet and interact with guests, addressing inquiries, concerns, and special requests promptly and professionally.
  • Ensure guest needs are met and exceeded, contributing to a positive dining experience.
  • Staff Supervision and Training:
  • Assist in recruiting, training, and supervising front-of-house staff, including servers, hosts/hostesses, and bartenders.
  • Conduct pre-shift briefings, provide guidance, and facilitate staff development.
  • Ensure staff adherence to service standards and enforce company policies and procedures.
  • Operations Management:
  • Collaborate with the Restaurant Manager/F&B Manager to manage daily restaurant operations, including reservations, table assignments, and seating arrangements.
  • Monitor table turnover and dining room management to optimize occupancy and guest satisfaction.
  • Assist in inventory control and stock management.
  • Financial Management:
  • Assist in tracking and managing revenue, expenses, and billing accuracy.
  • Handle guest billing, payments, and cash handling procedures.
  • Report any discrepancies or issues promptly.
  • Menu and Beverage Knowledge:
  • Maintain a comprehensive knowledge of the menu items and beverage offerings.
  • Assist guests in making menu selections and recommend pairings.
  • Communicate any menu updates or specials to the team and guests.
  • Health and Safety:
  • Ensure compliance with health and safety regulations.
  • Promote and enforce safety standards among staff.
  • Address and report accidents or incidents according to company policies.
  • Wine and Beverage Service:
  • Assist in managing the wine and beverage program, including inventory control and recommending changes to the beverage menu.
  • Oversee the service of alcoholic beverages, ensuring responsible service practices are followed.

Qualifications

  • High school diploma or equivalent required; bachelor's degree in Hospitality or related field preferred.
  • Previous experience in a similar role, with strong leadership and supervisory skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in restaurant management software and computer applications.
  • Knowledge of food and beverage operations and industry trends.
  • Familiarity with local regulations related to food and beverage service.
  • Customer-focused with a passion for delivering outstanding service.
  • Ability to work flexible shifts, including nights, weekends, and holidays.

If you have a passion for hospitality and a knack for event coordination, we invite you to apply for this exciting opportunity.
Skills Required
Inventory Control, Food and Beverage Operations
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F&B Supervisor/Team Leader/Captain • Bhubaneswar, India

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