Senior Data and PMO Analyst

Job Title: Senior Data and PMO Analyst

About the Role:

This role is for a Senior Data Analyst with strong PMO experience and hands-on Jira Administration expertise. They will sit within the PMO team structure. This role is responsible for aggregating and modelling data from multiple sources (e.g., Jira, Zendesk, DevOps, SharePoint, Excel, SQL, QA, other sources), producing trusted portfolio insights, and enabling decision‑making. You will own data definition, ensure data quality and integrity, and partner with delivery teams and PMO to drive transparency, predictability, and continuous improvement.

Key Responsibilities:

Data Aggregation & Modelling

• Aggregate and normalize data across multiple sources
• Define and document core operational metrics and KPIs by function developing a trusted Data Dictionary.
• Design and maintain robust data pipelines to extract, transform, and load data from multiple sources.
• Implement data quality controls and governance.

Analytics, Reporting and Insights

• Build and maintain dashboards for leadership and functional teams.
• Tell the story of the data by distilling complex information into clear insights
• Provide actionable insights using metrics such as velocity, throughput, lead time, productivity and other useful metrics.
• Ensure single source of truth.

Jira Administration & Tooling Governance

• Administer all aspects of Jira such as Jira projects, boards, workflows, issue types, custom fields, screens, permissions, notifications, and automation rules.
• Integrate Jira with other systems for effective data aggregation and manage add‑ons.
• Manage full suite of data tools including BI Tools.

Partnership and Governance

• Partner with Technology, Customer Experience and other departments to ensure metrics reflect reality.
• Establish data quality checks, documentation, and refresh cadences.
• Enable risk and dependency management through consistent data capture and cross‑team visibility.

Continuous Improvement & Enablement

• Identify process and data quality issues; implement fixes, standards, and training materials.
• Coach delivery teams on data hygiene, metrics literacy, and tool usage.
• Document data dictionaries, lineage, and reporting standards; maintain an operating playbook.

Experiences and Skills:

Essential

• Bachelor’s degree in Data/Analytics, Information Systems, Business, Engineering, or related field; or equivalent experience.
• 12 to 15 years of experience in Data Analytics or Business Intelligence roles, ideally with PMO/Portfolio or delivery environment
• Jira Administration expertise (projects, workflows, schemes, automation, permissions).
• Strong proficiency with at least one BI Tool and building scalable semantic models.
• Hands‑on ETL experience: SQL, APIs, CSV/Excel ingestion, and data transformation.
• Solid understanding of Agile delivery metrics and PMO governance (status, RAID, financials, milestones).
• Advanced Excel
• Ability to translate ambiguous stakeholder needs into clear data products and narratives.
• Strong critical thinking skills is organized and quality focused.
• Ability to thrive in a fast-paced and changing environment.
• Must be able to travel internationally several times a year.

Preferred

• Bachelor’s degree in computer science, Information Technology, Business, or a related field.
• Familiarity with Python for data processing and automation.
• Knowledge of data warehousing concepts (dimensional modelling, slowly changing dimensions).
• Project Management certification and Agile certification, such as PMI, Certified Scrum Master (CSM), Certified Scrum Professional (CSP), or similar Agile certification

About MCO (MyComplianceOffice)

MCO is a global leader dedicated to empowering Financial Services firms to manage compliance programs with ease and efficiency. Our mission is to foster a fair, transparent, and trusted financial environment worldwide by helping organizations meet their regulatory obligations to society.

At the heart of MCO’s offering is our unique, unified platform, which seamlessly integrates compliance monitoring and data into a single, comprehensive view. This holistic approach enables firms to maintain compliance across all internal systems, structures, and processes—ensuring peace of mind in an ever-evolving regulatory landscape.

Headquartered in Dublin, MCO has an international footprint, with offices in London, Singapore, Hyderabad, New York, Chicago, Fort Worth, Switzerland, South Africa, Slovenia, and the UAE. Since our founding in 2008, we have evolved from a specialist provider of “best of breed” employee compliance solutions to a pioneer in integrated compliance technology.

In recent years, MCO has rapidly expanded its product suite by tripling investment in internal development and acquiring four innovative companies: Pythagoras, Fairwords, Schwab Compliance Technologies and Governor Software. These strategic moves have strengthened our capabilities in regulatory governance, third-party management, and communications compliance.

Today, our team of over 400 professionals supports more than 1.5 million users in 128 countries. Our diverse customer base includes small businesses, large enterprises, four of the world’s top ten asset managers, twenty of the top seventy-five global banks, and three of the top five investment banks for global M&A transactions.

Driven by ambition and innovation, MCO is excited to lead the industry forward with our comprehensive suite of integrated compliance solutions—helping clients scale new heights with confidence.