- Provide day-to-day technical support for desktops, laptops, printers, and other peripherals.
- Install, configure, and troubleshoot operating systems (Windows 10/11) and standard business applications.
- Manage user accounts, profiles, and access rights in Active Directory.
- Support email configurations (Outlook / O365) and network connectivity issues (LAN/Wi-Fi).
- Coordinate with vendors for hardware replacements and warranty claims.
- Perform system upgrades, patch updates, and preventive maintenance.
- Document issues, resolutions, and maintain asset inventory.
- Provide remote and on-site support as required.
Skills Required
Lan, Active Directory, Windows 10