Talent.com
Kotak Mahindra Bank Limited
Team Member-Customer Experience-HO & SUPPORT-Customer 360Kotak Mahindra Bank Limited • Bengaluru / Bangalore, India
No longer accepting applications
Team Member-Customer Experience-HO & SUPPORT-Customer 360

Team Member-Customer Experience-HO & SUPPORT-Customer 360

Kotak Mahindra Bank Limited • Bengaluru / Bangalore, India
30+ days ago
Job description

Job Description

Role involves monitoring and investigating debit card complaints, ensuring compliance with regulatory guidelines and enabling timely resolution of fraud incidents. The candidate will work closely with internal teams, external entities and customers to manage fraud complaints, recover disputed transactions and strengthen fraud prevention mechanisms.

Create a job alert for this search

Team Member-Customer Experience-HO & SUPPORT-Customer 360 • Bengaluru / Bangalore, India

Similar jobs

Customer Service Specialist

SundayBengaluru, Republic Of India, IN

Outer Ring Road, Banaswadi, Bangalore.Day shifts only (no night shifts);.Phone-based & client-facing | D2C premium brand | Not a store role.Com) is a profitable, fast-growing direct-to-consumer (D2... Show more

 • Promoted

Associate Customer Success Manager

O9 Solutions, Inc.Bengaluru, Republic Of India, IN

Job Description Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first appr... Show more