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Customer Support Associate
ConfidentialNoida10 days ago
Job descriptionGraduates / Under Graduates Fresher s or Experience of 12 months+ in any BPO, chat / email preferred but not mandatory Good written Communication and Typing Proficiency Ability to speak and understand English and Hindi Ability to write, read and speak English to suit business need Basic Email & Chat Etiquettes Decision Making, numerical ability & logical reasoning Customer Focus and Being Attentive
Duties and Responsibilities
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
- Fulfils requests by clarifying desired information, ensuring highest standards at all time
Education Requirements
Experience Requirements
Skills and Abilities
Skills Required
Email Management
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Customer Support Associate • Noida
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