Medical Receptionist

Company Description

Changampally Remedium Integrated Healthcare is an integrative hospital in Kerala that blends the principles of Ayurveda with modern medical insight to deliver personalized, patient-centred care. With a focus on complex and chronic conditions—including oncology rehabilitation, gastrointestinal and neurological disorders, autoimmune and metabolic diseases, musculoskeletal problems, and mental health—the centre emphasizes holistic recovery, functional improvement, and long-term wellbeing through ethical, evidence-informed practice.

Role Description

This is a full-time, on-site role for a Medical Receptionist, located in Ponnani. The Medical Receptionist will be responsible for welcoming and assisting patients, scheduling appointments, managing patient records, answering phone calls, and ensuring the smooth operation of the front desk at the medical office. Additional duties may include coordinating with healthcare professionals and maintaining confidentiality of patient's information.

Qualifications

• Proficiency in Appointment Scheduling and Receptionist Duties
• Strong knowledge of Medical Terminology and familiarity with Medical Office operations
• Excellent Phone Etiquette and communication skills
• Organizational and multitasking skills with attention to detail
• Ability to maintain professionalism and patient confidentiality
• Previous experience in a medical office or healthcare setting is beneficial
• diploma or equivalent; additional certification in office administration or healthcare is an advantage
• Arabic proficiency is an added advantage

Skills Required
Multitasking, Attention To Detail, Medical Terminology, appointment scheduling, phone etiquette