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hoi - your travel companion
Business Managerhoi - your travel companion • Delhi, India
Business Manager

Business Manager

hoi - your travel companion • Delhi, India
30+ days ago
Job description

About Hoi

Hoi if the official airport app for Delhi/ Hyderabad & Goa airports.

It is a fast-growing passenger engagement platform that aims to smoothen the air travel experience. It is an omnichannel platform that integrates all air travel related services – Lounge Booking, food ordering, International eSIMs, Flights & Hotels.

We are looking for a Loyalty & CBCC Manager to drive co-branded credit card partnerships, loyalty programs, and rewards ecosystem. The role requires end-to-end ownership of product partnerships, GTM, and program growth across banking and partner networks.

Key Responsibilities

  • Lead end-to-end lifecycle of Co-Branded Credit Card (CBCC) programs from ideation to launch and scale
  • Manage bank partnerships (ICICI, HDFC, Axis, etc.) for card features, benefits, and integrations
  • Design and execute loyalty and rewards programs to drive customer acquisition, engagement, and retention
  • Drive GTM strategy, user acquisition, and growth for CBCC and loyalty offerings
  • Collaborate with cross-functional teams (product, tech, marketing, analytics, finance)
  • Build and manage partner ecosystem (brands, merchants, platforms) for offers and rewards
  • Track and optimize KPIs such as card issuance, activation, spend, and retention
  • Work on customer journeys, user experience, and program enhancements
  • Handle vendor management, RFPs, and platform integrations for loyalty solutions

Required Skills

  • Strong experience in Loyalty Programs / Rewards Ecosystem / CBCC (Co-branded credit cards)
  • Experience working with banks and financial institutions
  • Hands-on experience in product lifecycle (0 to 1 launch + scale)
  • Strong understanding of GTM strategy and growth metrics
  • Experience in strategic partnerships and alliances
  • Strong analytical, stakeholder management, and problem-solving skills

Skills Required
GTM Strategy, Stakeholder Management, Loyalty Programs, strategic partnerships
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Business Manager • Delhi, India

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