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TP Conseil
Customer Service RepresentativeTP Conseil • Mohali, India
Customer Service Representative

Customer Service Representative

TP Conseil • Mohali, India
14 days ago
Job description

TP is hiring for fresher. We have excellent opportunity for fresher (Graduate/ Undergraduate)

Job Title: Chat Support Executive / Chat Support Representative

Job Summary:

We're looking for a customer-focused Chat Support Representative to assist customers through live chat and messaging platforms. The ideal candidate communicates clearly, solves problems efficiently, and delivers a positive customer experience—without phone calls.

Key Responsibilities:

  • Respond to customer inquiries via live chat in a timely and professional manner
  • Resolve product, service, or account-related issues accurately
  • Provide clear information about products, services, and policies
  • Escalate complex issues to the appropriate team when needed
  • Maintain detailed and accurate chat records
  • Meet response time, quality, and customer satisfaction targets
  • Follow company guidelines and data privacy standards

Required Skills & Qualifications:

  • Excellent written communication skills
  • Strong problem-solving and multitasking abilities
  • Basic computer skills and familiarity with chat tools/CRM systems
  • Customer-oriented mindset with attention to detail
  • Ability to work in shifts (if applicable)

Preferred Qualifications:

  • Previous experience in chat or customer support
  • Experience with CRM or ticketing systems
  • Typing speed of XX WPM (if required)

Benefits (optional):

  • Competitive salary
  • Performance incentives
  • Training and career growth opportunities
  • Work-from-home / hybrid options (if applicable)

If you want, I can:

  • Make it shorter (for LinkedIn/Indeed)
  • Customize it for BPO / e-commerce / SaaS
  • Adjust for freshers vs experienced
  • Rewrite it in a more casual or corporate tone

Interested Candidate please share your [HIDDEN TEXT]

Contact NO-8009942815


Skills Required
Basic Computer Skills, Crm Systems
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Customer Service Representative • Mohali, India

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