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Venpa Global Technologies Private Limited
International Voice ProcessVenpa Global Technologies Private Limited • Bengaluru / Bangalore
International Voice Process

International Voice Process

Venpa Global Technologies Private Limited • Bengaluru / Bangalore
30+ days ago
Job description

We are currently hiring for an International Voice Process (Inbound Calls) role with one of our reputed clients. If you are looking for an exciting opportunity in a dynamic work environment, this could be the perfect fit for you!

Job Details:

  • Role: International Voice Process (Inbound)
  • Location: Bangalore – Hebbal
  • Work Mode: Hybrid
  • Shift: Night Shift (as per business requirement)
  • Salary: 3 to 6.5 LPA
  • Notice Period: Immediate Joiners Preferred

Key Responsibilities:

  • Handle inbound calls from international customers
  • Provide prompt and accurate resolutions to customer queries
  • Maintain high levels of customer satisfaction
  • Document customer interactions effectively in the system
  • Follow communication scripts and guidelines

Eligibility Criteria:

  • Excellent verbal communication skills in English
  • Prior experience in international voice process is preferred
  • Freshers with strong communication skills can also apply
  • Willingness to work in rotational shifts

Perks & Benefits:

  • Competitive salary package
  • Hybrid working model
  • Growth opportunities within the organization
  • Friendly and inclusive work environment

Education
Master OF Business Administration (M.B.A), Bachelor Of Technology (B.Tech/B.E), Master of Library & Information Science (MLIS), Bachelor of Business Administration (B.B.A), Master of Public Administration (MPA), Masters in Technology (M.Tech/M.E), Doctor of Business Administration (DBA), PGDM, Post Graduate Programme in Management for Executives (PGPX), PGP
Skills Required
Voice Inbound, Inbound, Inbound Calling
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International Voice Process • Bengaluru / Bangalore

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