Talent.com
Vodafone Idea
Manager- StoreVodafone Idea • Chennai, India
Manager- Store

Manager- Store

Vodafone Idea • Chennai, India
30+ days ago
Job description
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Store Manager

Job Level/ Designation

M1

Function / Department

Retail

Location

chennai

Job Purpose

  • Drive customer delight in every walk-in and Overall responsibility for activities at a store - spanning customer service, store-level sales and revenue targets across all products (voice – post-paid/ prepaid, data etc.)
  • Execute marketing promotions, display and store experience schemes
  • Comply to all HSW guidelines and impart knowledge about HSW

Key Result Areas/Accountabilities


Sales

  • Achieve TNPS & EQ.
  • Deliver revenue targets for the store
  • Increase revenue per footfall by aiding customers' purchase decisions
  • Driving sales of all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a store
  • Ensure and monitor quality of acquisition through the store

RoI

  • Achieve profitability (Return on investment) targets for the store
  • Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)

Customer Service

  • Manage higher retention and achieve customer satisfaction for walk-in customers

Store Management

  • Ensure adherence to store processes in terms of documentation and systems
  • Ensure infrastructure / store upkeep
  • Maintain availability of stock at the store while adhering to norms
  • Ensure appropriate product placement & displays at store

Core Competencies, Knowledge, Experience


Good communication skills

Awareness on technology advancements & new digital product knowledge

Continuous Learning & Empowering Talent

Building Team Commitment

Leads Decision Making & Delivering Results

Products, Services and Technology Knowledge - Consumer

Sales Planning and Forecasting

Problem Solving

Qualifications

 Must have technical / professional qualifications

  • Essential : Graduation - Regular
  • Desired : post - graduation in business management/MBA
  • work ex: 1 - 4 years
  • Experience of retail store and customer relationship management
  • Revenue Target achievement and cost management.

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership








Skills Required
Sales, Cost Management, Customer Service
Create a job alert for this search

Manager- Store • Chennai, India

Similar jobs

Assistant Manager Restaurant

UR TRUCKS PVT LTDChennai, Chennai (district); Tamil Nadu, IN

UR TRUCKS PVT LTD specializes in offering innovative and reliable logistics and transportation solutions to meet the growing demands of the logistics industry.With a focus on efficiency and client ... Show more

 • Promoted

Regional Sales Manager - Sponsorship (West & South Region)

Comic Con IndiaSaint Thomas Mount, Tamil Nadu, India

Regional Sales Manager — Sponsorship (South & West India) Comic Con India | Full-time | Reports to Central Sponsorship Head If you've ever queued up for a panel, hunted down a limited-edition Fun... Show more

 • Promoted

Knitting Manager

Global Textile Alliance India Pvt LtdChennai, Tamil Nadu, India

Your Mission: To lead knitting operations by ensuring efficient production, superior product quality, and a highly engaged workforce, ultimately delivering products that meet customer expectations ... Show more

 • Promoted

Assistant Manager

UR TRUCKS PVT LTDChennai, Chennai (district); Tamil Nadu, IN

UR TRUCKS PVT LTD specializes in offering innovative and reliable logistics and transportation solutions to meet the growing demands of the logistics industry.With a focus on efficiency and client ... Show more

 • Promoted

Sales Manager

PEI-GenesisChennai, Chennai (district); Tamil Nadu, IN

Chennai, India(full time job and work from home).Sales Manager or Sales Engineer.Regional Sales Manager, South India.The individual is responsible for establishing and developing new customers for ... Show more

 • Promoted

Manager I - Rider Cluster Manager

ZeptoChennai, Tamil Nadu, India

Manager I - Rider Cluster Manager LM Operations Department No lengthy intro here, let’s get straight to the details, Zepto speed.Responsibilities, aka, what we’d like you to deliver : ● Own daily r... Show more

 • Promoted

Manager/Assistant Manager,

UR TRUCKS PVT LTDChennai, Chennai (district); Tamil Nadu, IN

UR TRUCKS PVT LTD specializes in offering innovative and reliable logistics and transportation solutions to meet the growing demands of the logistics industry.With a focus on efficiency and client ... Show more

 • Promoted

Assistant Manager Design

Khazana Jewellery Pvt. Ltd.Chennai, Chennai (district); Tamil Nadu, IN

The Designer will be responsible for developing new jewellery designs to be introduced at Khazana Jewellery.The role requires strong creativity supported by an understanding of market trends, custo... Show more