Client Servicing Manager - Digital Marketing

Overview

We are looking for a proactive and client-focused Account Manager – Digital Marketing to manage key client relationships, ensure smooth execution of digital campaigns, and drive account growth. The role requires strong communication, coordination, and a good understanding of digital marketing.

Key Responsibilities

• Act as the primary point of contact for assigned digital marketing clients.
• Understand client business objectives and translate them into actionable digital plans.
• Coordinate with internal teams (creative, performance marketing, SEO, content, and operations) for timely campaign execution.
• Prepare and present campaign strategies, timelines, and performance reports to clients.
• Manage client expectations, feedback, and approval processes effectively.
• Monitor account performance and ensure timely delivery of all deliverables.
• Identify opportunities for upselling and cross-selling digital services.
• Handle client escalations and resolve issues professionally.
• Maintain client documentation, contracts, proposals, and MIS records.

Interested candidates can share their CVs on [HIDDEN TEXT]

Skills Required
Digital Marketing, Performance Marketing, Seo