Database Support Engineer

What you ’ll do

As Database Support Engineer, you’ll support various critical database platforms across Development, QA, UAT, and Production environments. The role partners closely with

application teams, application support, and database engineers and operates within a

Follow‐the‐Sun model to ensure availability, performance, and reliability of database

services. Key responsibilities include:

• Provide operational support for enterprise database platforms in both on-prem

private cloud and public cloud

• Monitor database health, capacity, performance, and availability, and respond to

alerts, diagnose issues, and perform timely remediation

• Perform routine maintenance activities (patching, upgrades, housekeeping etc)

• Troubleshoot database‐related incidents and collaborate on root cause analysis

• Work closely with application owners, application support teams, and DB Engineers

• Provide guidance on database best practices and operational standards

• Participate in cross‐team problem resolution and continuous improvement

initiatives

• Contribute to design, implementation and testing of automation and self service

capabilities of DB platforms

• Drive continuous improvement, identifying opportunities to reduce toil and increase

platform efficiency.

• Participate in a Follow‐the‐Sun operating model, including shift‐based coverage and handoffs

What’s required

• Bachelor’s degree in Computer Science, Engineering, or related technical field;

advanced degree a plus.

• 7+ years of experience in database administration and infrastructure engineering

• Strong experience delivering services on multiple database technologies (e.g., SQL

Server, PostgreSQL, MongoDB, Sybase etc.).

• Strong knowledge about cloud‐based database services (eg AWS Aurora, RDS DB,

EC2, EBS, S3 etc)

• Hands-on expertise with scripting (eg PowerShell, Korn Shell, Python or equivalent)

• Strong knowledge of observability tooling and operational monitoring design

• Strong ability to troubleshoot under pressure and strong ownership and

accountability mindset

• Strong ability to work effectively across time zones and teams

• Excellent communication skills and passion for building scalable, reliable, self

service platforms

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Health care benefits

• Maternity, Adoption & related leave policies

• Generous paternity and family care leave policies

• Employee Assistance Program & Mental wellness programs

• Transportation support

• Tuition assistance

About Point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. t