Support Engineer

Job Opportunity: L2 Support Engineer (Multiple Positions)

Location: Bangalore-Remote

Start Date: ASAP (within 2–3 weeks)

Type: 24x7 L2 Support

Salary: Open to discuss

We are hiring L2 Support Engineers to join our dynamic IT team. We have openings for:

Junior Engineers: 2–3 years of experience

Lead Engineer: 5+ years of experience

Key Skills & Requirements:

-Hands-on experience with TeMIP, UCA, UOC

-Experience in 24/7 IT system production support

-Minimum 3 years as L2 support engineer

-Strong understanding of ITIL processes

-2–5 years of experience in solution support

-Experience working in a Linux environment

-Proficient in shell scripting

-Good experience with HPE vTeMIP / UOC / UCA products to troubleshoot issues

-Able to perform application monitoring, create health check reports, and log issues in the ticketing system

-Strong written and verbal business communication skills

-Ability to communicate effectively with customers and L2 support teams and track ticket closure

-Willingness to ramp up on products used in the solution

Mandatory: Availability to work in 24/7 shifts

If you are passionate about IT support and ready to take ownership in a high-impact environment, we'd love to hear from you.

Apply Now to be part of our team!

Skills Required
Linux Environment, Application Monitoring, Itil Processes, Shell Scripting