Client Services Associate

· Proven experience as a telesales representative or other sales/customer service role

· Contact potential or existing customers to inform them about the service using scripts

· Ask questions to understand customer requirements and their queries

· Enter and update customer information in the database

· Take and process orders in an accurate manner

· Proven track record of successfully meeting sales quota, preferably over the phone/calls

· Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems

· Ability to learn about existing company services, and work in a flexible mode

· Excellent communication and interpersonal skills

· Cool-tempered and able to handle rejection

· Outstanding negotiation skills with the ability to resolve issues and address complaints

Qualification: Bachelor's degree

Experience: 0-2 years

Location: Mota Varachha, Surat

Skills Required
crm software