Job Title: AVP - Premises and Facilities Administration
Department: Admin & Facilities Management Group. (AFMG)
About Business line/Function: Physical Security and Safety Services
Position Purpose
This position is expected to lead and manage all facilities functions for the Mumbai Head Office site, covering technical setups, soft services, cafeteria operations, events, collaborating with transport team, and environmental sustainability, besides driving strategic partnerships and maintaining strong relationships with internal stakeholders, external vendors, regulatory authorities, and leadership teams.
Responsibilities
Direct Responsibilities
- Lead and manage all facilities functions for the site, covering technical setups, soft services, cafeteria operations, events, and environmental sustainability.
- Drive strategic partnerships and maintain strong relationships with internal stakeholders, external vendors, regulatory authorities, and leadership teams.
- Ensure operational excellence, proactive maintenance, energy efficiency, and the highest standards of employee experience across facilities.
- Implement and track sustainability programs aligned with organizational goals (energy management, waste management, green certifications, etc.).
- Establish, monitor, and drive operational controls with a strong focus on compliance, audit readiness, and adherence to internal standards and policies.
- Oversee crisis management, safety protocols, and regulatory compliance across all facility services.
- Manage budgets, cost optimization, vendor contracts, and project rollouts without compromising on quality and safety.
- Analyze operational data and financial metrics to drive insights, efficiency improvements, and report effectively to senior leadership.
- Prepare high-quality, impactful presentations and dashboards for leadership reviews and strategic decision-making.
Contributing Responsibilities
- Innovate solutions for modern workspace experiences, employee satisfaction, and operational scalability.
- Promote and actively drive diversity and inclusion within the facilities team and across vendor partnerships.
- Spearhead initiatives on food quality, food safety, and employee well-being through café and dining operations.
Technical & Behavioral Competencies
Behavioral Competencies
- Strategic Thinking
- Leadership and team development
- Problem solving and decision making
- Stakeholder management
- Clint Centricity
- Change Management
- Resilience and Accountability
Technical Competencies
- Facilities operations expertise
- Financial Acumen
- ESG, EHS, and Statutory compliance (local/ state/ national)
- Workplace and Space Management
Skills Referential
Specific Qualifications (if required)
Behavioural Skills: (Please select up to 4 skills)
- Ability to collaborate / Teamwork
- Organizational skills
- Critical thinking
- Client focused
Transversal Skills: (Please select up to 5 skills)
- Analytical Ability
- Ability to develop and leverage networks
- Ability to set up relevant performance indicators
- Ability to inspire others & generate people's commitmenta
Education Level: Bachelor Degree or equivalent
Experience Level: At least 12 years
Other/Specific Qualifications (if Required)
- 12+ yrs of relevant exp with a proven track record of leadership in complex, large-scale operations.
- Strong expertise in managing diverse portfolios — incl cafeteria, transport, technical setups, and events.
- Proven excellence in operational governance, compliance, internal controls, and audit preparedness.
- Strong financial acumen with experience in managing large budgets and vendor contracts.
- Ability to work in fast-paced, dynamic environments with a focus on employee-centric outcomes.
- Strong attention to detail, especially around metrics, KPIs, compliance dashboards, and reporting for leadership visibility.
- Establish, monitor, and drive operational controls with a strong focus on compliance
About BNP Paribas Group
BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
Skills Required
Financial Acumen
