Captain (Service Captain / Floor Captain)

Role: Lead front-of-house service during shifts, ensuring excellent guest experience, smooth floor operations, and team discipline.

Key Responsibilities

• Supervise service staff during service hours
• Ensure adherence to service SOPs, sequence of service, and brand standards
• Handle guest interactions, feedback, and service recovery
• Coordinate with kitchen & bar for order flow and timely service
• Ensure table readiness, cleanliness, and section allocation
• Monitor upselling, bill accuracy, and closing procedures
  
  

Skills & Experience

• Strong guest handling & team supervision skills
• Clear communication with kitchen and bar
• 2–5 years experience in pubs, sports bars, or casual dining
  
  

How To Apply

Share your CV: [HIDDEN TEXT] with the following details:

Current Location:

Years Of Experience

Current CTC:
Skills Required
Guest Handling