Center Head- Pune

Job Description

Location- Koregaon Park | Pune

Please describe briefly the objectives related to business that would be achieved by the job position :

Maintain and enhance the brand reputation through consistent delivery of high-quality academic and operational standards.

Drive enrolment growth by ensuring strong community presence, effective outreach, and positive parent referrals.

Ensure financial efficiency by managing budgets, optimising resource utilisation, and controlling operational costs.

Strengthen parent loyalty and retention through high satisfaction levels, trust-based relationships, and proactive engagement.

Support revenue stability by minimizing attrition of both students and staff, ensuring continuity and long-term relationships.

Build a high-performing team that upholds vision, values, and service quality, thereby contributing to business sustainability.

Create a differentiated value proposition in the local market through superior learning outcomes, innovative programs, and exceptional service delivery.

Minimum Qualification Required :

Bachelor’s or Master’s degree in Early Childhood Education, Education Management, Psychology, or a related field

Range of Experience Required

4-5 years

Describe the knowledge & skills required by the job holder to perform the job :

Deep knowledge of Early Childhood Education — including play-based pedagogy, developmental milestones, inclusive practices, and age-appropriate assessment methods.

Operational & administrative expertise — budget management, vendor coordination, compliance with safety and regulatory frameworks, and resource planning.

People leadership skills — team building, performance management, mentoring, and fostering a collaborative and growth-oriented culture.

Parent & community engagement abilities — strong communication, conflict resolution, and trust-building skills with families and stakeholders.

Strong interpersonal and presentation skills — confident in leading meetings, events, orientations, and public engagements.

Tech proficiency — adept at using digital tools for operations, reporting, parent communication, and learning management systems.

Describe at least 5-7 Key Result Areas (KRA) that the job would require for the next 12 to 18 months :

Operational Excellence - Achieve smooth and efficient daily centre functioning with zero major operational disruptions and consistent compliance with the protocols.

Curriculum Fidelity & Academic Quality - Ensure 100% implementation of the curriculum with high-quality lesson planning, teaching practices, and learning outcomes.

Team Development & Retention - Build a stable, high-performing team through recruitment, training, mentoring, and maintaining low attrition rates.

Parent Satisfaction & Engagement - Maintain high parent satisfaction scores (through surveys / feedback), proactive communication, and resolution of concerns within defined timelines.

Child Outcomes & Development Tracking - Monitor and improve child learning and developmental progress, ensuring all children meet age-appropriate milestones.

Community Presence & Enrolment Growth - Increase local visibility through outreach events, open houses, and partnerships, contributing to targeted enrolment numbers.

Process Compliance & Audit Readiness - Maintain readiness for internal and external audits by ensuring documentation, safety standards, and reporting systems are consistently updated.