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Travel Operation ConsultantCareerblock • Delhi, India
Travel Operation Consultant

Travel Operation Consultant

Careerblock • Delhi, India
30+ days ago
Job description
About The Opportunity

Operating in the Travel & Hospitality sector, this role sits within retail and corporate travel services selling holiday packages, flights, hotels, and end-to-end travel solutions across India.

We serve leisure and corporate customers with a focus on high-conversion sales, ticketing accuracy, and exceptional post-sales support—hiring on-site sales talent to grow market share and customer lifetime value.

Role & Responsibilities

  • Drive direct sales of travel products (packages, flights, hotels, ancillaries) to achieve monthly revenue and conversion targets.
  • Manage inbound and outbound lead pipelines, convert enquiries into confirmed bookings using GDS and CRM systems.
  • Create tailored itineraries, perform fare construction and ticketing, and process payments, refunds, and amendments accurately.
  • Maintain and update PNR records, ensure compliance with ticketing policies, and own post-sales customer service including cancellations and re-issues.
  • Proactively upsell and cross-sell ancillaries (insurance, transfers, excursions), negotiate supplier rates, and secure margin-positive deals.
  • Collaborate with marketing and operations to feedback market insights, improve offers, and maintain accurate sales forecasts and pipeline reports.

Skills & Qualifications Must-Have

  • Amadeus
  • Sabre
  • Salesforce
  • PNR
  • Upselling
  • Lead-generation

Preferred

  • Galileo
  • Corporate-sales
  • Revenue-management

Qualifications

  • Proven track record in travel sales or travel consultancy with demonstrable target achievement.
  • Strong ticketing and fare-construction knowledge; experience handling refunds, re-issues, and complex itineraries.
  • Fluent English; additional regional languages (Hindi, Bengali, Tamil, etc.) are advantageous.

Benefits & Culture Highlights

  • Attractive commission structure with performance incentives and clear sales career progression.
  • On-site, collaborative sales environment with regular product and systems training.
  • Opportunity to work across leisure and corporate accounts, influencing product and pricing strategy.

Ready to join a high-energy travel sales team We seek proactive, target-driven sales professionals who thrive in a fast-paced, customer-centric travel environment. Apply to be a key driver of revenue and exceptional customer journeys.

Skills: salesforce,amadeus,pnr,travel,travel sales,ticketing,sales,sabre,upselling
Skills Required
Sabre, Galileo, PNR, Salesforce, Amadeus, Upselling
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Travel Operation Consultant • Delhi, India

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