IT System Engineer / Manager

Company Description

At Alyssum Global Services, we offer a diverse portfolio of services to a global client base. With a commitment to excellence and innovation, we deliver tailor-made solutions to businesses worldwide, regardless of their location.

Role Description

We have multiple openings for IT System Administrator & IT Managers. The positions are full-time in a hybrid role at Alyssum Global Services in Noida, with flexibility for remote work.

Core Skills (Mandatory)

• Strong background in managing Microsoft 365
• Strong Networking & firewalls
• Cloud technologies (AWS)
• Strong Experience in Backups & related solutions
• Active Directory

Experience:

• Minimum 3 Years to 10 Years in IT Infrastructure

Key Responsibilities (IT System Administrators):

• Manage and support Microsoft 365 services.
• Oversee network infrastructure, including switches and routers, ensuring optimal performance and security.
• Configure and maintain firewalls to safeguard network traffic.
• Manage and support cloud environments (e.g., AWS EC2, Azure VMs, Google Cloud Platform), ensuring efficient resource utilization and cost-effectiveness.
• Implement and manage backup and recovery solutions to protect critical data and systems.
• Maintain and administer Active Directory and Intune, including user account management, group policies, and security settings.
• Troubleshoot and resolve software, and network issues in a timely manner.
• Collaborate with the IT team and other to design and implement new technologies and solutions.
• Develop and maintain documentation related to system configurations, processes, and procedures.

Key Responsibilities (IT System Manager):

• Lead, mentor, and develop a team of IT professionals, including system administrators, network engineers, and support staff, across multiple global locations.
• Foster a collaborative and high-performance team environment, promoting knowledge sharing and continuous improvement.
• Conduct performance reviews, provide coaching, and implement training programs to enhance team skills and capabilities.
• Oversee the design, implementation, and management of our cloud infrastructure.
• Ensure the security, reliability, and scalability of cloud-based services and applications.
• Manage cloud resources and optimize costs, ensuring efficient utilization of cloud services.
• Manage and maintain the organization's IT infrastructure including cloud, network, Active Directory, 365 , applications as Jira and more.
• Develop and enforce IT policies, procedures, and standards to ensure compliance.
• Oversee IT projects, ensuring they are completed on time, within budget, and to the required quality standards.
• Develop and implement IT strategies that align with the organization's business goals.
• Lead the evaluation, selection, and implementation of new IT solutions and technologies.

Skills Required
Active Directory, Google Cloud Platform, Intune, Microsoft 365