Senior Associate - Agentic AI Product Owner

Senior Specialist - Product Owner - IN
The role act as liaisons between different stakeholders, including engineering, operations, and business to execute product strategy. They maintain and manage the product backlog, or the prioritized list of requirements for future product development.

Key Responsibilities and Duties

• Incumbents in this role may also be responsible for modernization and integration efforts.
• Product Owners work very closely with Product Managers to create user stories.
• They author documents relating to product life cycle including product roadmap, business requirements and functional specifications.
• They participate in sprint planning, perform market research and competitive analysis leading to the iterative development of the product.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Key Responsibilities

• Lead development and execution of AI/ML product strategy and roadmap from concept to deployment
• Work with senior product leadership and business stakeholders to understand the roadmap, product strategy, and business goals.
• Own and prioritize product backlog based on business value, capacity, and ROI
• Partner with engineering and data science teams in Agile environment to deliver well defined Epics, Features and User Stories
• Define and track KPIs for model performance, business impact, and user adoption
• Communicate product progress, risks, and trade-offs to executive leadership
• Collaborate with AI governance team to ensure compliance and production readiness
• Work with data teams on data sourcing, quality, and model lifecycle management
• Conduct market research and competitive analysis to inform decisions
• Mentor junior product owners and foster innovation culture

Required Qualifications

• Bachelor’s degree in computer science, Data Science, Business, or related field
• Experience of working in a Product Owner/ Business Analyst role in Asset Management /Financial services industry
• 5+ years of product management experience, with at least 2 years focused on AI/ML products and financial industry
• Proven track record of delivering data-driven products from concept to production
• Strong understanding of AI/ML concepts, model evaluation, and deployment
• Experience with Agile/Scrum methodologies and product management tools
• Understanding of AWS cloud platforms and data infrastructure
• Exceptional communication skills with ability to translate technical concepts for non-technical audiences
• Strong analytical and problem-solving abilities
• Experience defining metrics and using data to drive product decisions
• Ability to manage ambiguity and make decisions with incomplete information
• Must be able to effectively work in a fast-paced environment with changing priorities, deadlines, and workloads

Preferred Qualifications

• Product management certification (CSPO, CPO, or similar)
• Experience with working on Agentic AI workflows

Related SkillsContinuous Integration and Deployment, Debugging, DevOps, Enterprise Application Integration, Problem Solving, Programming, Software Development, Software Development Life Cycle, Software Testing, Systems Design/Analysis, Systems Development Life Cycle

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.