Founder's Office (People & Culture)

Founder's Office (People & Culture) — Zoop

Location: New Delhi | Full-Time | In-Office

ABOUT ZOOP

Zoop is building India's live bazaar — sellers multicast livestreams across Facebook, YouTube, and Instagram from a single phone while buyers discover, watch, and purchase in real time. We're a Peak XV-backed team with real revenue, 1,000+ active sellers across 15+ states, and a product in market daily.

We're closing our pre-seed round and scaling from 15 to 40+ people across engineering, product, marketing, seller ops, and growth. The people foundation we build now will define who Zoop becomes.

THE ROLE

We're hiring our first dedicated People & Culture hire. Reporting directly to the founders, you'll own the entire people function end-to-end — from talent acquisition and onboarding to performance management, employer branding, ESOP administration, culture building, and org design.

This is a founding team position in the Founder's Office. Part strategist, part builder, part culture guardian. You won't just 'do HR' — you'll architect how Zoop attracts, hires, develops, and retains exceptional talent needed to build a category-defining company.

This is not a traditional HR role where you enforce policies from a desk. You'll sit in product debates, seller ops discussions, and growth experiments — because understanding our work deeply is how you'll hire and build for it.

KEY RESPONSIBILITIES

Talent Acquisition & Hiring Bar

• Own full hiring pipeline — sourcing, screening, assessments, and closing across all functions (engineering, product, design, marketing, ops, growth)

• Partner with founders and team leads to define roles, craft JDs, and design assessments

• Be the guardian of Zoop's hiring bar — ensure every hire raises the average

• Build sourcing channels — LinkedIn, job boards, campus outreach, referrals, community networks

• Track hiring metrics (time-to-hire, pipeline conversion, offer-accept rate) and improve continuously

Employer Branding

• Build Zoop's reputation as a destination for ambitious talent — careers page, LinkedIn, campus narratives

• Partner with marketing on hiring content: founder stories, team spotlights, day-in-the-life pieces

• Develop a compelling pitch for candidates competing against Bangalore startups and Big Tech offers

Onboarding & Employee Experience

• Design structured onboarding — general and team-specific — so new hires are productive in week one

• Create a 'first 30 days' playbook for every function with milestones and check-ins

• Own the full employee lifecycle from offer letter to growth conversations

Performance, Growth & Compensation

• Design lightweight performance review cycles and continuous feedback frameworks

• Build comp bands benchmarked against Delhi/Bangalore startup market

• Own ESOP administration — grant letters, vesting schedules, employee equity education

• Create career progression frameworks for high performers

Culture & Org Design

• Help define, document, and reinforce Zoop's values and ways of working

• Thought partner on org design — team structures, pods, IC-to-manager ratio

• Design team rituals, offsites, and feedback systems (pulse surveys, 1-on-1 frameworks)

• Champion inclusive hiring practices from day one

People Infrastructure & Compliance

• Build people ops stack from scratch — ATS, HRIS, hiring dashboards

• Manage PF/ESI compliance, leave policies, payroll coordination per Indian labor law

• Build scalable systems and documentation — infrastructure, not bureaucracy

REQUIREMENTS

Must-Have:

• 2–5 years of people/HR experience, ideally at a high-growth startup in India

• End-to-end hiring experience for both technical and non-technical roles

• Highly organized — can manage 10+ pipelines simultaneously

• Strong writing skills — JDs, internal comms, offer letters, culture docs

• Comfortable building from scratch — you'll create systems, not inherit them

• High ownership and speed — operate like a founder, not a function

Nice-to-Have:

• Indian employment compliance experience (PF, ESI, gratuity, labor law)

• Familiarity with ESOP structures and startup compensation practices

• Experience hiring across Delhi and Bangalore talent markets

• Hands-on with ATS tools (Lever, Greenhouse, Recruiterflow) or HRIS platforms

• Built employer branding or talent marketing at a previous startup

WHAT YOU GET

• Founding equity — meaningful pre-seed stage ownership, not a token grant

• Career-defining scope — build people function from zero at a company about to 5x

• Direct founder access — report to and work with founders daily

• Competitive salary + comprehensive health insurance

• $50B+ market — India's live commerce is being built now, and you're building the team behind it

HOW TO APPLY

Send your resume and the following to [HIDDEN TEXT]:

1. A short note on what great startup culture looks like to you

2. An example of a hire you're proud of

3. Your approach to scaling a team from 15 to 50 without losing what makes it special

A real person reads every application. No ATS, no recruiters.

Zoop welcomes applications from all qualified candidates regardless of personal background.

Skills Required
Compliance, Talent Acquisition, Onboarding, Employer Branding, Performance Management