Sales & Business Development (SMETA & ISO Certification Sales)

Senior Manager – Sales & Business Development (SMETA & ISO Certification)

Department: Sales / Business Development

Reporting To: Sales Head

Location: Corporate Office / PAN India (Remote with Travel)

Job Type: Full-Time, Permanent

Experience: 8 to 10+ Years (Certification Industry Preferred)

About the Role:

We are seeking an experienced and highly driven Senior Sales & Business Development Manager to join our core team. This role is responsible for expanding the company's certification and compliance services portfolio, with a strong focus on SMETA audits and ISO certifications (e.g., ISO 9001, 14001, 45001, etc.) across PAN India.

As a senior leader in the Sales team, you will play a critical role in strategic planning, key account management, national client acquisition, and revenue generation while collaborating with internal departments to ensure delivery excellence.

Key Responsibilities:

Strategic Sales & Market Development

• Drive strategic initiatives to grow the certification services business (SMETA, SEDEX, ISO) in existing and new markets.
• Develop and implement PAN India sales plans, territory mapping, and sector-based outreach strategies.
• Identify emerging sectors with high demand for social compliance and management system certifications.

Key Account Acquisition & Management

• Build and manage long-term relationships with corporate clients, suppliers, manufacturers, and export houses.
• Handle enterprise-level B2B deals and negotiations with compliance, procurement, CSR, and sustainability teams.
• Maintain a robust pipeline of high-value projects, ensuring regular follow-up and closure.

Revenue & Target Ownership

• Own and exceed revenue targets for certification and audit services.
• Monitor regional and national sales performance metrics.
• Submit accurate sales forecasts and business reports to the management team.

Cross-Functional Collaboration

• Work closely with the Operations, Technical, and Audit teams to ensure successful service delivery.
• Provide client feedback to internal teams to refine service offerings.

Required Skills & Experience:

• Proven 10+ years of B2B sales experience, preferably in certification, compliance, or third-party auditing services.
• Hands-on experience in selling SMETA (SEDEX) audits and ISO standards (ISO 9001, ISO 14001, ISO 45001).
• Strong understanding of social compliance, ethical trade, and management system certification processes.
• Experience working with Certification Bodies, Consulting Firms, or ESG/CSR departments.
• Excellent written and verbal communication skills in English (knowledge of regional languages is a plus).
• Willing to travel across India for client meetings, presentations, and industry events.

Educational Qualification:

• Bachelor's Degree or related (Master's Degree is a plus).

Work Location: PAN India any location (Kolkata Preferred)

Skills Required
Iso 9001, Iso 14001, social compliance, B2b Sales