CBS-BMC-BMC-Enablement-Technology Enablement Business Analyst-Process Excellence

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Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Discipline BMC Technology Enablement

Role Type Business Analyst Process Excellence & Process Engineering Supervising Associate

The opportunity

We are seeking a detail-oriented analytically strong Business Analyst for a 36 month gig contractor role. This position requires deep expertise in process excellence process engineering and solution design. The contractor will support a cross-functional initiative to streamline the briefing workflow for five user groups conduct a gap analysis of existing documentation and contribute to the design of a standardized operating process along with an associated techenabled solution.

Your key responsibilities

Process Analysis & Gap Assessment

• Conduct detailed gap analysis on all existing documents workflows and SOPs related to the briefing activities.
• Identify discrepancies process risks redundancies and inconsistencies across the five stakeholder groups.
• Create a standardized end-to-end process view that aligns with desired business outcomes and integrates best practices.

Process Engineering & Standardization

• Redesign and optimize workflows to simplify operations reduce friction and improve cycle times.
• Develop standard operating procedures (SOPs) process maps RACI matrices and control mechanisms.
• Apply Lean Six Sigma or process re-engineering principles to remove waste and enhance efficiency.

Solutioning & Technology Enablement

• Collaborate with solution consultants to define the solutioning approach tech stack recommendations and future-state architecture.
• Translate business requirements into functional and non-functional requirements for technology teams.
• Support creation of solution flow diagrams data flow maps integration requirements and user journey mapping.

Stakeholder Management & Collaboration

• Work closely with business teams tech teams and user groups to understand needs and pain points.
• Run workshops requirement-gathering sessions and walkthroughs with process owners.
• Ensure seamless coordination between the identified Business Analyst and solutioning consultant.

Documentation & Governance

• Prepare high-quality BRDs FRDs process documentation workflow diagrams and user stories.
• Support estimation effort sizing and traceability across project stages.
• Maintain strong governance on scope change requests and process adherence.

Skills and attributes for success

• 5-8 years of experience as a Business Analyst with strong grounding in process engineering and process excellence.
• Proven experience in gap analysis SOP development workflow design and business process mapping.
• Strong understanding of digital workflows low-code/no-code solutions and enterprise tech stacks.
• Hands-on experience with tools such as Visio Miro Lucidchart Azure DevOps / Jira.
• Expertise in Lean / Six Sigma process diagnostics and continuous improvement methodologies.
• Strong communication and stakeholder management skills across technical and non-technical teams.

To qualify for the role you must have

• 5-8 years of experience as a Business Analyst with strong grounding in process engineering and process excellence.
• Graduate Bachelors degree Any discipline
• Exceptional communication skills - both written and verbal
• Experience setting up Project Governance frameworks
• Experience in creating and managing Project related artifacts e.g. Plans RACI Risk Register Budget tracker etc
• Hands-on experience managing projects using Agile/Waterfall methodologies
• Demonstrate strong organizational skills and structured thinking abilities
• Proven experience in building strong relationships at Senior management / Executive level
• Willingness to adjust responsibilities to align with developing business needs
• Proven track record of delivering results through cross-functional teams in a highly matrixed environment.
• Flexible to Support various Global Time Zones

Ideal if youll also have

• Lean Six Sigma Green Belt or higher
• BPM / Process Modelling certifications
• Agile BA certification (IIBA ECBA CCBA CBAP)

Technologies and Tools

• Expert in MS Project / Planner/ Word / PowerPoint / Excel - working knowledge of MS office.
• Azure DevOps exposure (desirable)

What we look for

• Time Management
• Listening skills
• Communication skills (Comprehend verbal & written)
• Excellent Stakeholder management skills
• Due diligence and process oriented

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy.

We offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

Required Experience:

IC

Key Skills
Six Sigma,Continuous Improvement,Lean,Lean Six Sigma,Process Improvement,Business Analysis,Visio,Business Process Modeling,Process Mapping,Business requirements,Process Management,Sharepoint
Employment Type : Full Time
Experience: years
Vacancy: 1