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ZEISS Group
Field Service EngineerZEISS Group • New Delhi
Field Service Engineer

Field Service Engineer

ZEISS Group • New Delhi
30+ days ago
Job description

Description

  • Should handle service and application of equipments.
  • Must attend the calls related to Breakdown and also look into the service of machines during the warranty period.
  • Provide Application training to customers
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Candidate Requirements

  • Must have a B.E/B.Tech / Diploma in Mechatronics, Electrical or Instrumentation.
  • 0 to 2 years of experience
  • Should be adaptable, and capable of handling non-standard projects.
  • Must have an in depth knowledge of electronic circuits.
  • Should be inclined to learn metrology related data
  • Must have thorough knowledge of MS Office.
  • Should have good communication skills

Your ZEISS Recruiting Team:

Sikcha Chhetri
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Field Service Engineer • New Delhi

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