Primary Responsibilities Include: • Respond promptly, courteously, and knowledgeably to technical support inquiries • Provide top-tier support to all customers with a goal of first call resolution • Educate customers on system installation/use, and assist in troubleshooting • Utilize prior customer support experience to enable customer success and happiness • Use problem-solving skills to solve customer issues and address concerns • Outbound calls to current customers to address issues, when needed
Customer Support(International Voice) • Chennai, Tamil Nadu, IN
Listen to customers’ concerns, issues and questions.Resolve customers’ concerns and answer customers’ questions to your best ability.Maintain a positive attitude and calmly respon... Show more
Role - Consumer/Technical Support Services for Small Office Home Office Segment.To deliver high quality first line support for consumers/End user support.Responsible for Account Management/Ap... Show more
