Senior Engineering Manager

About Marriott Marriott Tech Accelerator is part of Marriott International a global leader in hospitality Marriott International Inc is a leading American multinational company that operates a vast array of lodging brands including hotels and residential properties It consists of over 30 well-known brands and nearly 8 900 properties situated in 141 countries and territories Role Title Senior Engineering Manager PMS Engineering Position Summary Overseas day-to-day application development projects and engineering while leading continuous improvement on processes and compliance Provides strategic leadership and operational oversight to the team and ensures stability and continuous improvement of critical business applications Guides the team in the prompt triage and resolution of production defects driving root cause analysis and implementing sustainable solutions to prevent recurrence The ideal candidate will bring a results-oriented mindset strong technical acumen and a proven track record of managing high-performance teams in fast-paced cross-functional environments This position requires excellent stakeholder management skills the ability to prioritize competing demands and a focus on operational excellence in a dynamic offshore setting This position will directly manage software engineers and project managers Candidate Profile Education and Experience Required 8-10 years of application development leadership experience that includes 7 years of technical experience in architecture integration of backend systems development and delivery Experience with technologies Java NoSQL Spring boot Kafka Docker K8s Cloud Experience understanding of DevOps tools like Jenkins or Harness CI CD pipelines logging metrics monitoring tools like Dynatrace tracing service mesh LTM GTM etc Excellent knowledge of working with dynamic data using services e g JSON XML REST APIs etc Experience with Automation testing Performance Engineering CI CD Release Management processes and Application Deployments Strong understanding of API platforms back-end services microservices databases and networking components of full stack infrastructure Proven management experience in application development across waterfall and agile environments Experience in full stack development Experience in delivering high performing applications and being able to lead troubleshooting performance and scaling issues Demonstrated success leading medium- to large-scale initiatives transformations Good process management negotiating influencing and problem resolution skills Proven ability to effectively prioritize and execute tasks in a high-pressure environment Ability to accomplish results through others particularly by establishing relationships effective controls and leading in a managed service environment Direct management of sourced teams Preferred Technology certifications in Cloud solutions AWS Azure Experience in business systems and process planning Experience in travel or lodging applications services or operations Education and Certifications Undergraduate degree or equivalent experience certification Core Work Activities Managing Application Development Standards Processes And Tools Works with direct reports to facilitate consistency of service delivery across client groups Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including SDLC standard tools and processes for both waterfall and agile development Estimating standard tools and processes incorporating flexibility for small and large projects Deployment standard tools and processes Monitors direct reports for adherence to defined application development processes Managing Day-To-Day Relationships with Teams Manage application development projects in partnership with IT teams business partners and providers Provides project management of MTA activities Oversee effective reporting within the MTA team Leads project reviews with MTA team Manage day-to-day relationships with all IT teams to promote the delivery of services that meet or exceed the clients expectations Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues Manages and improves service level reporting for application development Provides early warning to the appropriate Core Application leaders and team regarding degraded or missed service levels Supports the IT organization Supports and follows defined IT Governance decision rights standards and practices Emphasizes accuracy and effectiveness of estimating and planning management with team Implementing and Managing Continuous Improvement Program Demonstrates continuous improvement through metrics of quality consistency and client satisfaction Works to implement continuous improvement activities within the team Responds to issues identified in project surveys or other feedback processes to continually improve client satisfaction Leadership Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods Leading Through Vision and Values- Keeps the organization s vision and values at the forefront of employee decision making and action Managing Change - Initiates and or manages the change process and energizes it on an ongoing basis taking steps to remove barriers or accelerate its pace serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges Problem Solving and Decision Making- Identifies and understands issues problems and opportunities obtains and compares information from different sources to draw conclusions develops and evaluates alternatives and solutions solves problems and chooses a course of action Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others makes a good first impression and represents the company in alignment with its values Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results ensures successful preparation and execution of business plans through effective planning organizing and on-going evaluation processes Managing Execution Building a Successful Team - Uses an effective interpersonal style to build a cohesive team inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization Strategy Execution Ensures successful execution across business plans designed to maximize customer satisfaction profitability and market share through effective planning organizing and on-going evaluation processes Driving for Results - Sets high standards of performance for self and or others assumes responsibility for work objectives initiates focuses and monitors the efforts of self and or others toward the accomplishment goals proactively takes action and goes beyond what is required Building Relationships Customer Relationships - Develops and sustains relationships based on an understanding of customer stakeholder needs and actions consistent with the companys service standards Global Mindset - Supports employees and business partners with diverse styles abilities motivations and or cultural perspectives utilizes differences to drive innovation engagement and enhance business results and ensures employees are given the opportunity to contribute to their full potential Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued appreciated and included explores partnership opportunities with other people in and outside the organization influences and leverages corporate and continental shared services and or discipline leaders e g HR Sales Marketing Finance Revenue Management to achieve objectives maintains effective external relations with government business and industry in respective countries performs effectively as a liaison between locations disciplines and corporate to ensure needed resources are received and corporate strategies are understood and executed