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Travel Industry Professional

beBeeProfessionalismPrayagraj, Uttar Pradesh, India

14 hours ago

Job description

Job Overview

We are expanding our travel operations and seeking experienced professionals to join our team.

About Us :

We provide high-quality travel solutions to clients across the globe.

We specialize in reservations, ticketing, customer support, and travel operations. As part of our continued growth, we are hiring skilled and driven individuals to strengthen our presence and deliver outstanding service.

What We're Looking For :

Position Title : Airline Reservations
Education : HSC or Graduate (Travel / IATA certifications preferred)
Experience : 3 to 5 years or more in the travel industry
Background : Hands-on experience in travel agency sales, ticketing, and operational support
Language : Must be fluent in Gujarati

Key Responsibilities

Create and manage PNRs, queue placements, and ticketing with all required elements.

Handle end-to-end ticketing operations including refunds, exchanges, voids, insurance sales, and fare reissues.

Use advanced GDS and NDC systems to issue tickets, process refunds, and optimize fare solutions.

Accurately calculate manual reissues, partial refunds, and fare differences when required.

Process waivers and refunds via airline portals; follow up directly with airlines for resolution.

Manage escalated or urgent cases—especially for stranded passengers—by quickly identifying and executing appropriate solutions.

Conduct regular ticket quality checks and reporting; maintain operational accuracy and compliance.

Required Skills and Qualifications

Proficient in at least two GDSs.

Strong understanding of fare construction.

Skilled in NDC systems, airline portals, and integrated travel platforms.

Knowledge of contracts, commissions, and tactical fare actions.

Behavioral Competencies

Strong verbal and written communication skills in English

Results-driven with a strong focus on client conversion and service quality

Effective both independently and as part of a team

Ability to mentor peers on decision-making and operational best practices

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Travel Professional • Prayagraj, Uttar Pradesh, India