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Job Title : OTC – Associate / Senior Associate / Team Lead / Assistant Manager

Location - Mumbai

Key roles and responsibility :

Candidate with minimum 2+ years of experience in O2C domain

Ownership of O2C Functions as Billing, Cash Allocation, timely highlight challenges / issues for guidance, daily reporting.

Review of O2C activities – investigation on Unidentified cash, O2C Reporting, Dashboards, Open items resolution, Training team members, daily reporting, continuous improvement

Interaction with the client - Governance calls

SLA adherence

Excellent analytical and decision-making skills

Work allocation, managing exceptions, resolve queries, Review of complex activities, month close review meetings with business & retained accounting team review quality & compliance, SLA tracking & reporting, Lead process improvements.

For associate manager role ,should have managed the team of 10+ team members

Functional working experience in ERPs like Oracle preferred