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[18 / 10 / 2025] Customer Service Specialist
NAZZTECIndia1 day ago
Job descriptionHandle customer queries via chat, ensuring timely and accurate resolutions Assist customers with flight bookings, rescheduling, cancellations, and refunds Ensure strict adherence to process guidelines, service quality, and compliance standards Collaborate with team leads, subject matter experts, and support staff to achieve performance goals Maintain confidentiality of customer data and ensure compliance at all times Opportunity to work in the fast-growing travel & airline industry Exposure to international customer support processes Supportive work culture with career growth opportunities
Job Title : Customer Support Expert (Chat Process) – Travel / Airline / OTA Domain
Location : Sector 142, Noida
Work Schedule : 5 Days a Week | Rotational Shifts & Week-offs
Travel Range : Candidates within a 30 km radius will be considered
Shift : Night Shift (One-sided cab facility provided)
Compensation (CTC) : ₹3 LPA
Eligibility
- Education : Graduate preferred
- Prior experience in customer service / contact centre is mandatory
- Minimum 6 months of domestic customer support experience required
About the Role
We are seeking Customer Support Experts for our International Chat Process in the Travel / Airline / OTA industry. If you are customer-focused, tech-savvy, and passionate about delivering exceptional service, this role offers you the opportunity to build a rewarding career in the travel domain.
Key Responsibilities
✅ Why Join Us?
#CustomerSupport #ChatProcess #CustomerService #HiringNow #JobOpening #CareerOpportunity #NowHiring #NoidaJobs #DelhiNCRJobs #JobSearch #WorkWithUs #JoinOurTeam #JobSeeker #JobAlert #ImmediateHiring #CareersInNoida #TravelIndustryJobs #AirlineJobs #OTAjobs #InternationalProcess #CustomerCare #CustomerExperience #CustomerFirst #SupportJobs #ClientService #GraduateJobs #FreshersWithExperience #CallCenterJobs #BPOJobs #VoiceAndNonVoice #TechSavvy #ServiceExcellence #WorkCulture #GrowthOpportunity #CareerGrowth #TeamWork #JobPosting #WorkOpportunity #CareerGoals #EmploymentOpportunity #WorkLife #WorkInNoida #JobsInDelhiNCR #InternationalDesk #NightShiftJobs #JobVacancy #CareerPath #WorkEnvironment #TravelSupport #AirlineSupport #ApplyNow
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