Senior Technical Writer

Location : Bangalore (work from Office)

Experience : 2–8 years (preferably)

Employment Type : Full-Time

Job Description :

We are looking for a Senior Technical Writer with 5–8 years of experience in creating high-quality technical content for software products. This role demands strong technical acumen, attention to detail, and the ability to convert technical concepts into clear, concise, and user-friendly documentation. Experience in the cybersecurity domain and SaaS-based solutions will be a significant advantage.

Key Responsibilities :

• Develop and maintain various forms of technical documentation including :
• User Manuals, Administration Guides, API Documentation, Integration Guides
• Knowledge Base Articles, Release Notes, Product Videos, In-App Help
• Collaborate closely with Product Management, Product Architects, Engineering and QA teams to understand product features and customer use cases.
• Write documentation for technical audience (security admins, IT admins, CISO).
• Gain a deep understanding of the products and services to effectively document features, functionality, and best practices.
• Create content strategies to improve product adoption, usability, and customer satisfaction.
• Participate and stay aligned with product development cycles to ensure documentation readiness for each release.
• Manage documentation projects with minimal supervision, driving schedules and reviews independently.
• Apply structured writing principles, maintain consistency in terminology, and adhere to brand and documentation standards.
• Review peer content, provide constructive feedback, and mentor junior writers where applicable.

Skills and Experience :

A proactive, innovative mindset with the ability to adapt quickly to changing requirements and emerging tech